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Customer Care Representative

salary 20,000 - 24,000 /month
company-logo
job companyDezire Hr Sevices
job location Sector 6 HSR Layout, Bangalore
job experience1 - 3 years Experience in Customer Support / TeleCaller
99 Openings
full_time Full Time

Job Highlights

sales
Industry Type: BPO
qualification
10th Pass and above
gender
All genders
jobShift
6 days working | Day Shift

Job Description

Job Description – Semi-Voice Process (Customer Support)

For Queries / To Confirm Interview – Contact

Ramya-HR

📞 9343943344

📧 pramya.dhrs@gmail.com

Role Overview

We are hiring Customer Support Executives for a Semi-Voice Process to handle customer interactions through calls, chats, and emails. The role focuses on providing accurate information, resolving customer queries, and ensuring high customer satisfaction.

________________________________________

Key Responsibilities

Handle incoming customer calls, chats, and emails in a timely and professional manner

Identify and assess customer needs, clarify information, and provide suitable solutions

Resolve customer complaints effectively and escalate to the Customer Support Head when required

Build strong and sustainable customer relationships through clear and open communication

Provide accurate and complete information to enhance customer satisfaction

Maintain detailed records of all customer interactions and share with concerned teams when necessary

________________________________________

Eligibility Criteria

Proven experience in a customer support or semi-voice role preferred

Strong listening, written, and verbal communication skills

Customer-focused attitude with the ability to adapt to different customer personalities

Ability to multitask, prioritize tasks, and manage time effectively

Languages Mandatory: Fluent in English & Hindi

Shift for Girls - Day Shift & Shift for Boys - Rotational

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Salary & Benefits

Salary up to ₹20,000 to ₹24,000 in hand for experienced candidates

Attractive incentives applicable

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Work Details

Process: Semi-Voice

Working Days: 6 days a week

Weekly Off: 1 Rotational off

Cab Facility: Not provided

Work Location: HSR Layout, Bengaluru

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Walk-In Interview Details

Location: HSR Layout, Bengaluru

👉 Interested candidates are requested to apply or walk in at the venue. Limited openings available.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 3 years of experience.

More about this Customer Care Representative job

  1. Who is eligible to apply for this Customer Care Representative job at Dezire Hr Sevices?
    Ans : Candidates should have a 10th Pass and above qualification for this Customer Care Representative job offered by Dezire Hr Sevices.
  2. How much can you earn in this position?
    Ans : You can earn between ₹20,000-₹24,000 per month in this Customer Care Representative position.
  3. What shift and timings does this job follow?
    Ans : This Customer Care Representative job follows a Day shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Sector 6 HSR Layout, Bangalore.
  5. How many vacancies are there for this Customer Care Representative job?
    Ans : There are 99 vacancies for this Customer Care Representative role.
  6. Is this job open for all genders?
    Ans : Yes, this Customer Care Representative job is open for both male and female candidates.
  7. What is the job location for this position?
    Ans : The job location for this Customer Care Representative position is Sector 6 HSR Layout, Bangalore.
  8. What makes this Customer Care Representative job a good opportunity?
    Ans : This Customer Care Representative job is a good opportunity as it offers a salary between ₹20,000-₹24,000 per month. This is a Full Time job and has 99 openings.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Shift

Day

Contract Job

No

Salary

₹ 20000 - ₹ 24000

Contact Person

Pramya

Interview Address

Pragati Towers, Sector 6 HSR Layout, Bangalore
Posted 3 days ago
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