Customer Care Representative

10,000 - 20,000 /month

Cvirms Informatics Private Limited

Koramangala, Bangalore

6 - 36 months Experience in Customer Support / TeleCaller

5 Openings

Full Time

Skills Required

Computer Knowledge

International Calling

Query Resolution

Job Highlights

Industry Type: BPO

12th Pass and above

All genders

6 days working | Night Shift

PAN Card, Aadhar Card, Bank Account

Job Description

Urgent Requirement

Contact : 7996536366

Night Shift , Rotational Off

No Targets

Location : Koramangala, Sony world Signal

We are looking for a Customer Care Representative to join our team to handle customer calls, provide exceptional customer support and resolve queries related to BPO. The role offers an attractive in-hand salary of ₹10000 - ₹20000 and opportunities for growth.

Key Responsibilities:

Handle customer calls professionally and efficiently.
Address customer queries, resolve concerns and manage complaints.
Keep records of customer interactions and follow up when required.
Provide customers with accurate information to help resolve their issues.
Meet performance targets and work with other departments to manage complex issues.

Job Requirements:

The minimum qualification for this role is 12th Pass and 0.5 - 3 years of experience. You will be responsible for addressing customer queries, solving complaints and escalating complex issues when necessary. The candidate should be comfortable with 6 days working during the Night shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 3 years of experience.

More about this Customer Care Representative job

What skills and experience do you need for this Customer Care Representative job?
Ans : To apply for this Customer Care Representative job, candidates should have skills like Computer Knowledge, International Calling, Query Resolution along with 1-3 years of experience.
How much can you earn in this position?
Ans : You can earn between ₹10,000-₹20,000 per month in this Customer Care Representative position.
What shift and timings does this job follow?
Ans : This Customer Care Representative job follows a Night shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Koramangala, Bangalore.
How many openings are available for this position?
Ans : There are 5 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Customer Care Representative job is open for both male and female candidates.
What work will you do in this role?
Ans : As a Customer Care Representative, you will work on skills like Computer Knowledge, International Calling, Query Resolution.
Where is this job located?
Ans : This Customer Care Representative job is located in Koramangala, Bangalore.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Computer Knowledge, International Calling, Query Resolution along with 1-3 years of experience is ideal for this Customer Care Representative job.
Why should you apply for this Customer Care Representative job?
Ans : This Customer Care Representative job offers a salary between ₹10,000-₹20,000 per month. This is a Full Time opportunity and has 5 openings available.