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Customer Care Representative

salary 20,000 - 30,000 /month
company-logo
job companyCity Lifts India Limited
job location Andheri MIDC, Mumbai
job experience6+ months Experience in Customer Support / TeleCaller
2 Openings
full_time Full Time

Skills Required

Computer Knowledge
Query Resolution

Job Highlights

sales
Languages: Hindi, Marathi
qualification
All Education levels
gender
Males Only
jobShift
6 days working | Rotational Shift
star
Job Benefits: Insurance, PF, Medical Benefits

Job Description

Key Responsibilities:

  • Handle customer calls in a professional and efficient manner

  • Address customer queries, concerns, and complaints with a problem-solving approach

  • Maintain accurate records of customer interactions and follow-ups

  • Provide timely and relevant information to customers to resolve their issues

  • Work collaboratively with other teams to escalate and resolve complex issues

  • Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 6+ years Experience.

More about this Customer Care Representative job

  1. What qualifications and experience are required for this Customer Care Representative position?
    Ans : Candidates should have All Education levels with 1-7 years of experience and skills like Computer Knowledge, Query Resolution.
  2. What is the salary and job type for this role?
    Ans : The salary for this Customer Care Representative job ranges between ₹20,000-₹30,000 per month. This is a Full Time job.
  3. What shift and timings does this job follow?
    Ans : This Customer Care Representative job follows a Rotational shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Andheri MIDC, Mumbai.
  5. How many vacancies are there for this Customer Care Representative job?
    Ans : There are 2 vacancies for this Customer Care Representative role.
  6. Which candidates are eligible to apply?
    Ans : Candidates from all education levels with 1-7 years of experience are eligible to apply for this Customer Care Representative role. Only male candidates are eligible.
  7. What are the key responsibilities of this Customer Care Representative job?
    Ans : As a Customer Care Representative, key responsibilities include skills like Computer Knowledge, Query Resolution. This role is part of Customer Support / TeleCaller category.
  8. What is the job location for this position?
    Ans : The job location for this Customer Care Representative position is Andheri MIDC, Mumbai.
  9. Who is the right fit for this Customer Care Representative job?
    Ans : A candidate having skills like Computer Knowledge, Query Resolution with 1-7 years of experience is the right fit for this Customer Care Representative job.
  10. What makes this Customer Care Representative job a good opportunity?
    Ans : This Customer Care Representative job is a good opportunity as it offers a salary between ₹20,000-₹30,000 per month. This is a Full Time job and has 2 openings.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Benefits

Insurance, PF, Medical Benefits

Skills Required

Computer Knowledge, Query Resolution, Excel, Mailing work

Shift

Rotational

Contract Job

No

Salary

₹ 20000 - ₹ 30000

Regional Languages

Hindi, Marathi

English Proficiency

Yes

Contact Person

Ruchira

Interview Address

Andheri MIDC, Mumbai, Andheri MIDC, Mumbai
Posted 4 days ago
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