A Naukri Group company
LoginHire Local Staff
A Naukri Group companyLoginHire Local Staff
23,000 - 34,000 /month
Aspire Consultancy
Powai, Mumbai
0 - 6+ years Experience in Customer Support / TeleCaller
Full Time
We are looking for a Customer Care Representative to join our team to handle customer calls, provide exceptional customer support and resolve queries related to International Telecom / ISP / BPOs. The role offers an attractive in-hand salary of ₹ 23,000 - ₹ 34,000 and opportunities for growth. Depending upon experience. For freshers 23k.
Key Responsibilities:
Handle customer calls professionally and efficiently.
Address customer queries, resolve concerns and manage complaints.
Keep records of customer interactions and follow up when required.
Provide customers with accurate information to help resolve their issues.
Meet performance targets and work with other departments to manage complex issues.
Job Requirements:
The minimum qualification for this role is 12th Pass or any higher education and 0 - 6+ years of experience freshercan apply. You will be responsible for addressing customer queries, solving complaints and escalating complex issues when necessary. The candidate should be comfortable with 5-6 days working during the Flexible/ Rotational shift.
