Customer Care Officer

Customer Service Ground Staff – Airport

Job Description:

Responsible for assisting passengers at various touchpoints in the airport, including check-in, boarding, and baggage services. Ensures smooth passenger flow, handles queries, and resolves issues with professionalism and efficiency. Supports flight operations by coordinating with airline and airport teams while maintaining safety and service standards.

Key Responsibilities:

• Assist with check-in, boarding, and flight information

• Handle baggage services and special assistance requests

• Provide timely updates and customer support during delays or disruptions

• Verify travel documents and ensure compliance with airline policies

• Maintain a professional, helpful, and calm demeanor at all times

Requirements:

• Good communication and customer service skills

• Ability to work in shifts, including weekends and holidays

• High school diploma (degree preferred)

• Prior experience in customer service is a plus

• It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.

More about this Customer Care Officer job

1. What is the eligibility criteria to apply for this Customer Care Officer job?
   Ans: The candidate should be 12th Pass and above and above with 0 - 6 months of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹25000 - ₹50000 per month that depends on your interview. It's a Full Time job in Mumbai.
3. How many working days are there for this Customer Care Officer job?
   Ans: This Customer Care Officer job will have 5 working days.
4. Are there any charges applicable while applying or joining this Customer Care Officer job?
   Ans: No, there is no fee applicable for applying this Customer Care Officer job and during the employment with the company, i.e., Vectra Talent Solutions Private Limited.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Care Officer role?
   Ans: There is an immediate opening of 30 Customer Care Officer at Vectra Talent Solutions Private Limited
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Customer Care Officer job?
   Ans: This Customer Care Officer job has Flexible Shift.