Customer Care Officer

We are looking for a Customer care officer or receptionist to join our team smart electro care. This role involves handling customers who visits our office , providing exceptional customer support, and addressing queries and concerns related to products. The role offers In Hand Salary and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customers in a professional and efficient manner

Address customer queries, concerns, and complaints with a problem-solving approach

Maintain accurate records of customer interactions and follow-ups

Provide timely and relevant information to customers to resolve their issues

Work collaboratively with other teams to escalate and resolve complex issues

Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is 12th grade with 1year experience in any domain You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate teams when necessary. Candidates must be open to Working 6 Days week , time 9:30 to 7pm.

• It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 5 years of experience.

More about this Customer Care Officer job

1. What is the eligibility criteria to apply for this Customer Care Officer job?
   Ans: The candidate should be 12th Pass and above and above with 0 - 5 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹14000 - ₹22000 per month that depends on your interview. It's a Full Time job in Bangalore.
3. How many working days are there for this Customer Care Officer job?
   Ans: This Customer Care Officer job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Care Officer job?
   Ans: No, there is no fee applicable for applying this Customer Care Officer job and during the employment with the company, i.e., SMART ELECTRO CARE.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Care Officer role?
   Ans: There is an immediate opening of 3 Customer Care Officer at SMART ELECTRO CARE
7. Who can apply for this job?
   Ans: Only Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Customer Care Officer job?
   Ans: This Customer Care Officer job has Day Shift.