Customer Care Officer

9,860 - 10,000 /month

Reliance Retail

Khidirpur, Kolkata

0 - 1 years Experience in Customer Support / TeleCaller

50 Openings

Full Time

Job Highlights

Industry Type: Logistics

10th Pass and above

Males Only

6 days working | Rotational Shift

Job Description

We are looking for a Customer Care Officer to join our team at RELIANCE RETAIL to handle customer calls, provide exceptional customer support and resolve queries related to Logistics. The role offers an attractive in-hand salary of ₹ 9,860 - ₹ 10,000 and opportunities for growth.

Key Responsibilities:

Handle customer calls professionally and efficiently.
Address customer queries, resolve concerns and manage complaints.
Keep records of customer interactions and follow up when required.
Provide customers with accurate information to help resolve their issues.
Meet performance targets and work with other departments to manage complex issues.

Job Requirements:

The minimum qualification for this role is 10th Pass and 0 - 1 years of experience. You will be responsible for addressing customer queries, solving complaints and escalating complex issues when necessary. The candidate should be comfortable with 6 days working during the Rotational shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 1 years of experience.

More about this Customer Care Officer job

Can freshers or experienced candidates apply for this Customer Care Officer role?
Ans : Candidates who have a 10th Pass and above qualification with 0-1 years of experience can apply for this Customer Care Officer role.
How much can you earn in this position?
Ans : You can earn between ₹9,500-₹10,000 per month in this Customer Care Officer position.
What shift and timings does this job follow?
Ans : This Customer Care Officer job follows a Rotational shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Khidirpur, Kolkata.
How many vacancies are there for this Customer Care Officer job?
Ans : There are 50 vacancies for this Customer Care Officer role.
Which candidates are eligible to apply?
Ans : Candidates with a 10th Pass and above qualification and 0-1 years of experience are eligible to apply for this Customer Care Officer role. Only male candidates are eligible.
What is the job location for this position?
Ans : The job location for this Customer Care Officer position is Khidirpur, Kolkata.
What makes this Customer Care Officer job a good opportunity?
Ans : This Customer Care Officer job is a good opportunity as it offers a salary between ₹9,500-₹10,000 per month. This is a Full Time job and has 50 openings.