Customer Care Officer

18,000 - 20,000 /month

Moneylicious Investments And Consulting Services Private Limited

Koramangala, Bangalore

0 - 1 years Experience in Customer Support / TeleCaller

5 Openings

Full Time

Skills Required

Computer Knowledge

Domestic Calling

Job Highlights

Languages: Hindi

Graduate and above

All genders

6 days working | Day Shift

Job Benefits: PF

Job Description

Hiring: Customer Success Executive

📍 Location: Bengaluru Koramangala

💼 Department: Customer Success

🎓 Qualification: BCom, BBA, BBM, BA, B.Sc, MBA/PGDM

Role: Customer Success Executive

We are looking for energetic, customer-focused professionals who are passionate about helping users and delivering exceptional customer experiences. This role will be the first point of contact for customers and play a key role in ensuring customer satisfaction and retention.

Key Responsibilities

✅ Handle inbound customer queries via chat, email, and calls.

✅ Provide product guidance, technical support, and customer education.

✅ Build strong customer relationships to improve retention and loyalty.

✅ Understand customer concerns and provide timely resolutions.

✅ Gather customer feedback and collaborate with internal teams for product improvements.

✅ Maintain high service standards and deliver an outstanding customer experience.

Requirements

✔ Excellent verbal and written communication skills in English and Hindi.

✔ Strong interpersonal and relationship-building skills.

✔ Ability to understand and explain complex concepts in simple terms.

✔ Customer-first mindset with problem-solving abilities.

✔ Eagerness to learn about financial products and technology.

Eligibility Criteria

🎓 Undergraduate/Postgraduate: BCom, BBA, BBM, BA, B.Sc, MBA/PGDM

📊 Minimum 50% throughout 10th, 12th, and Graduation.

✅ No active backlogs.

✅ No education gaps.

🗣 Fluency in English and Hindi is mandatory.

➕ Knowledge of additional regional languages is an advantage.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 1 years of experience.

More about this Customer Care Officer job

Can freshers or experienced candidates apply for this Customer Care Officer role?
Ans : Candidates who have a Graduate and above qualification with 0-1 years of experience can apply for this Customer Care Officer role.
What salary is offered for this Customer Care Officer job?
Ans : The salary for this Customer Care Officer job ranges between ₹18,000-₹20,000 per month.
What shift and timings does this job follow?
Ans : This Customer Care Officer job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Koramangala, Bangalore.
How many openings are available for this position?
Ans : There are 5 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Customer Care Officer job is open for both male and female candidates.
What does the role of Customer Care Officer involve?
Ans : As a Customer Care Officer, your work will involve skills like Computer Knowledge, Domestic Calling. This role is part of Customer Support / TeleCaller category.
Where is this job located?
Ans : This Customer Care Officer job is located in Koramangala, Bangalore.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Computer Knowledge, Domestic Calling along with 0-1 years of experience is ideal for this Customer Care Officer job.
Why should you apply for this Customer Care Officer job?
Ans : This Customer Care Officer job offers a salary between ₹18,000-₹20,000 per month. This is a Full Time opportunity and has 5 openings available.