Customer Care Officer

12,000 - 24,000 /month*

Kotak Mahindra Life Insurance Company Limited

Dum Dum, Kolkata

₹8,000 incentives included

Freshers in Customer Support / TeleCaller

10 Openings

Incentives included

Full Time

Job Highlights

Industry Type: B2B Sales

Graduate and above

All genders

6 days working | Day Shift

Job Description

We are looking for a Customer Care Officer to join our team at Kotak Mahindra Life Insurance Company Limited to handle customer calls, provide exceptional customer support and resolve queries related to B2B Sales. The role offers an attractive in-hand salary of ₹ 12,000 - ₹ 24,000 and opportunities for growth.

Key Responsibilities:

Handle customer calls professionally and efficiently.
Address customer queries, resolve concerns and manage complaints.
Keep records of customer interactions and follow up when required.
Provide customers with accurate information to help resolve their issues.
Meet performance targets and work with other departments to manage complex issues.

Job Requirements:

The minimum qualification for this role is Graduate and candidate must be a fresher. You will be responsible for addressing customer queries, solving complaints and escalating complex issues when necessary. The candidate should be comfortable with 6 days working during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with Freshers.

More about this Customer Care Officer job

Can freshers or experienced candidates apply for this Customer Care Officer role?
Ans : Candidates who have a Graduate and above qualification can apply for this Customer Care Officer role.
What is the salary and job type for this role?
Ans : The salary for this Customer Care Officer job ranges between ₹12,000-₹24,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Customer Care Officer job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Dum Dum, Kolkata.
How many vacancies are there for this Customer Care Officer job?
Ans : There are 10 vacancies for this Customer Care Officer role.
Is this job open for all genders?
Ans : Yes, this Customer Care Officer job is open for both male and female candidates.
What is the job location for this position?
Ans : The job location for this Customer Care Officer position is Dum Dum, Kolkata.
What makes this Customer Care Officer job a good opportunity?
Ans : This Customer Care Officer job is a good opportunity as it offers a salary between ₹12,000-₹24,000 per month. This is a Full Time job and has 10 openings.