Customer Care Officer

23,000 - 25,000 /month

Kc Hr

Lajpat Nagar, Delhi

1 - 6+ years Experience in Customer Support / TeleCaller

1 Opening

ఫుల్ టైమ్

Job Highlights

Industry Type: Healthcare

Graduate and above

Females Only

09:00 AM - 06:00 PM | 6 days working | Day Shift

మీకు సరిపోతుందో లేదో చెక్ చేయడానికి రిజిస్టర్ చేసుకోండి!

Job వివరణ

We are looking for a Customer Care Officer to join our team at Kc Hr. The role offers ₹23000 - ₹25000 and involves managing customer calls, delivering outstanding customer service related to Healthcare. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.

Respond to customer inquiries, complaints and concerns with a problem-solving mindset.

Log customer interactions and track follow-ups.

Offer timely and relevant solutions to resolve customer issues.

Collaborate with team members to escalate and address more complex concerns.

Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is Graduate and 1 - 6+ years of experience. The role involves resolving paitent care , providing right information and escala

ing complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the day shift.

ఇతర details

It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 6+ years Experience.

More about this Customer Care Officer job

What qualifications and experience are required for this Customer Care Officer position?
Ans : Candidates should have a Graduate and above qualification with 1-7 years of experience.
What is the salary and job type for this role?
Ans : The salary for this Customer Care Officer job ranges between ₹23,000-₹25,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Customer Care Officer job follows a Day shift with timings from 09:00 AM - 06:00 PM.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Lajpat Nagar, Delhi.
How many vacancies are there for this Customer Care Officer job?
Ans : There is 1 vacancy for this Customer Care Officer role.
Which candidates are eligible to apply?
Ans : Candidates with a Graduate and above qualification and 1-7 years of experience are eligible to apply for this Customer Care Officer role. Only female candidates are eligible.
What is the job location for this position?
Ans : The job location for this Customer Care Officer position is Lajpat Nagar, Delhi.
What makes this Customer Care Officer job a good opportunity?
Ans : This Customer Care Officer job is a good opportunity as it offers a salary between ₹23,000-₹25,000 per month. This is a Full Time job and has 1 openings.