Customer Care Officer

15,000 - 23,000 /month

I-ora Management Private Limited

Ramesh Nagar, Delhi

6 - 72 months Experience in Customer Support / TeleCaller

10 Openings

Full Time

Skills Required

Query Resolution

Job Highlights

Graduate and above

Females Only

6 days working | Day Shift

Job Benefits: PF

Job Description

We are looking for a Customer Care Officer to join our team to handle customer calls, provide exceptional customer support and resolve queries related to phone. The role offers an attractive in-hand salary of ₹ 15,000 - ₹ 23,000 and opportunities for growth.

Key Responsibilities:

Handle customer calls professionally and efficiently.
Address customer queries, resolve concerns and manage complaints.
Keep records of customer interactions and follow up when required.
Provide customers with accurate information to help resolve their issues.
Meet performance targets and work with other departments to manage complex issues.

Job Requirements:

The minimum qualification for this role is Graduate and 0.5 - 6 years of experience. You will be responsible for addressing customer queries, solving complaints and escalating complex issues when necessary. The candidate should be comfortable with 6 days working during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 6 years of experience.

More about this Customer Care Officer job

What qualifications and experience are required for this Customer Care Officer position?
Ans : Candidates should have a Graduate and above qualification with 1-6 years of experience and skills like Query Resolution.
What is the salary and job type for this role?
Ans : The salary for this Customer Care Officer job ranges between ₹15,000-₹23,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Customer Care Officer job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Ramesh Nagar, Delhi.
How many vacancies are there for this Customer Care Officer job?
Ans : There are 10 vacancies for this Customer Care Officer role.
Which candidates are eligible to apply?
Ans : Candidates with a Graduate and above qualification and 1-6 years of experience are eligible to apply for this Customer Care Officer role. Only female candidates are eligible.
What are the key responsibilities of this Customer Care Officer job?
Ans : As a Customer Care Officer, key responsibilities include skills like Query Resolution. This role is part of Customer Support / TeleCaller category.
What is the job location for this position?
Ans : The job location for this Customer Care Officer position is Ramesh Nagar, Delhi.
Who is the right fit for this Customer Care Officer job?
Ans : A candidate having skills like Query Resolution with 1-6 years of experience is the right fit for this Customer Care Officer job.
What makes this Customer Care Officer job a good opportunity?
Ans : This Customer Care Officer job is a good opportunity as it offers a salary between ₹15,000-₹23,000 per month. This is a Full Time job and has 10 openings.