HIRING – INTERNATIONAL E-COMMERCE | EMAIL SUPPORT
Position: Email Support Executive
Process: International E-Commerce – UAE
Location: Sector 62, Noida
Work Mode: Work From Office
Salary: ₹22,000 – ₹25,000 In-Hand/Month
Experience: 6 Months – 1 Year in international e-commerce process
Working Days: 5 Days
Week Off: 2 Rotational Offs
Shift: 9 Hours | Any shift between 10:00 AM – 11:00 PM
Open Positions: 10
Joining: Immediate
Job description :
We are looking for Email Support Executives to join our International E-Commerce process. The role involves handling customer queries via email and providing accurate, professional and timely resolutions.
Key Responsibilities:
• Handle customer queries through email for an International E-Commerce process.
• Understand customer concerns and provide appropriate resolutions.
• Draft clear, professional and grammatically correct emails.
• Ensure timely and accurate responses to customer queries.
• Maintain a customer-centric approach while resolving issues.
• Follow process guidelines and maintain quality standards.
CANDIDATE REQUIREMENTS
• 6 months – 1 year of experience in International BPO / E-Commerce / Email Support / Customer Service.
• Excellent written and verbal English communication skills.
• Strong knowledge of professional email writing.
• Good customer-handling and problem-solving skills.
• Basic to good understanding of E-Commerce processes.
• International BPO/E-Commerce experience will be preferred.
• Immediate joiners are preferred.
WHY JOIN?
✓ International E-Commerce Process
✓ 5 Days Working
✓ 2 Rotational Week Offs
✓ ₹22K–₹25K In-Hand Salary