Customer Care Officer

salary 13,000 - 15,000 /month
company-logo
job companyAvansh Consultants
job location Rahon Road, Ludhiana
job experience0 - 1 years Experience in Customer Support / TeleCaller
New
1 Opening
full_time Full Time

Skills Required

Computer Knowledge
Domestic Calling
Query Resolution
Non-voice/Chat Process

Job Highlights

sales
Languages: Hindi, Punjabi
qualification
Graduate and above
gender
Females Only
jobShift
6 days working | Day Shift
star
Internet Connection, Laptop/Desktop, PAN Card, Aadhar Card, Bank Account

Job Description

We are looking for a Customer Care Officer to join our team at Avansh Consultants to handle customer calls, provide exceptional customer support and resolve queries related to . The role offers an attractive in-hand salary of ₹13000 - ₹15000 and opportunities for growth.

Key Responsibilities:

  • Handle customer calls professionally and efficiently.

  • Address customer queries, resolve concerns and manage complaints.

  • Keep records of customer interactions and follow up when required.

  • Provide customers with accurate information to help resolve their issues.

  • Meet performance targets and work with other departments to manage complex issues.

Job Requirements:

The minimum qualification for this role is Graduate and 0 - 1 years of experience. You will be responsible for addressing customer queries, solving complaints and escalating complex issues when necessary. The candidate should be comfortable with 6 days working during the Day shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 1 years of experience.

More about this Customer Care Officer job

  1. What is the eligibility criteria to apply for this Customer Care Officer job?
    Ans: The candidate should be Graduate and above and above with 0 - 1 years of experience of experience
  2. How much salary can I expect for this job role?
    Ans: You can expect a salary of ₹13000 - ₹15000 per month that depends on your interview. It's a Full Time job in Ludhiana.
  3. How many working days are there for this Customer Care Officer job?
    Ans: This Customer Care Officer job will have 6 working days.
  4. Are there any charges applicable while applying or joining this Customer Care Officer job?
    Ans: No, there is no fee applicable for applying this Customer Care Officer job and during the employment with the company, i.e., AVANSH CONSULTANTS.
  5. Is it a work from home job?
    Ans: No, it’s not a work from home job and can't be done online.
  6. How many openings are there for this Customer Care Officer role?
    Ans: There is an immediate opening of 1 Customer Care Officer at AVANSH CONSULTANTS
  7. Who can apply for this job?
    Ans: Only Female candidates can apply for this Customer Support / TeleCaller job.
  8. What are the timings of this Customer Care Officer job?
    Ans: This Customer Care Officer job has Day Shift.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Skills Required

Computer Knowledge, Domestic Calling, Query Resolution, Spoken English

Shift

Day

Contract Job

No

Salary

₹ 13000 - ₹ 15000

Regional Languages

Hindi, Punjabi

English Proficiency

Yes

Contact Person

Mandeep Kaur

Interview Address

Guru Preet Vihar, Rahon Road, Ludhiana
Posted 4 days ago
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