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Customer Care Officer

salary 15,000 - 20,000 /month*
company-logo
job companyAngel Consultancy
job location Pocharam, Hyderabad
incentive₹2,000 incentives included
job experience0 - 6+ years Experience in Customer Support / TeleCaller
50 Openings
Incentives included
full_time Full Time

Job Highlights

sales
Industry Type: BPO
qualification
Graduate and above
gender
All genders
jobShift
6 days working | Rotational Shift
star
Job Benefits: Meal, Insurance, PF
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Internet Connection, Laptop/Desktop

Job Description

We are looking for a Customer Care Officer to join our team at ANGEL CONSULTANCY to handle customer calls, provide exceptional customer support and resolve queries related to BPO. The role offers an attractive in-hand salary of ₹20,000 - ₹42,000 and opportunities for growth.

Key Responsibilities:



  • Handle customer calls professionally and efficiently.

  • Address customer queries, resolve concerns and manage complaints.

  • Keep records of customer interactions and follow up when required.

  • Provide customers with accurate information to help resolve their issues.

  • Meet performance targets and work with other departments to manage complex issues.



Job Requirements:


The minimum qualification for this role is 12th Pass and 0 - 6+ years of experience. You will be responsible for addressing customer queries, solving complaints and escalating complex issues when necessary. The candidate should be comfortable with 5 days working during the Night shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6+ years Experience.

More about this Customer Care Officer job

  1. Can freshers or experienced candidates apply for this Customer Care Officer role?
    Ans : Candidates who have a Graduate and above qualification with 0-7 years of experience can apply for this Customer Care Officer role.
  2. How much can you earn in this position?
    Ans : You can earn between ₹15,000-₹20,000 per month in this Customer Care Officer position.
  3. What shift and timings does this job follow?
    Ans : This Customer Care Officer job follows a Rotational shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Pocharam, Hyderabad.
  5. How many vacancies are there for this Customer Care Officer job?
    Ans : There are 50 vacancies for this Customer Care Officer role.
  6. Is this job open for all genders?
    Ans : Yes, this Customer Care Officer job is open for both male and female candidates.
  7. What is the job location for this position?
    Ans : The job location for this Customer Care Officer position is Pocharam, Hyderabad.
  8. What makes this Customer Care Officer job a good opportunity?
    Ans : This Customer Care Officer job is a good opportunity as it offers a salary between ₹15,000-₹20,000 per month. This is a Full Time job and has 50 openings.
Candidates can call HR for more info.
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Other Details

Incentives

Yes

No. Of Working Days

6

Benefits

Meal, Insurance, PF

Shift

Rotational

Contract Job

No

Salary

₹ 15000 - ₹ 20000

English Proficiency

Yes

Contact Person

Imran

Interview Address

pocharam, Pocharam, Hyderabad
Posted 13 hours ago
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