jobhai.com logoA Naukri Group company
loginLoginHire Local Staff/hire

Customer Support Executive

salary 19,000 - 25,000 /month*
company-logo
job companyBdigitau Digital Solutions Private Limited
job location Pocharam, Hyderabad
incentive₹5,000 incentives included
job experience0 - 2 years Experience in Customer Support / TeleCaller
10 Openings
Incentives included
full_time Full Time

Skills Required

Computer Knowledge
Query Resolution
Non-voice/Chat Process

Job Highlights

sales
Industry Type: Loan/ Credit Card
sales
Languages: Hindi, Telugu
qualification
Graduate and above
gender
All genders
jobShift
09:00 AM - 06:00 PM | 6 days working | Rotational Shift
star
Job Benefits: Insurance, PF
star
PAN Card, Aadhar Card, Bank Account

Job Description

We are looking for a Customer Support Executive to join our team at BDIGITAU DIGITAL SOLUTIONS PRIVATE LIMITED. The role offers ₹ 19,000 - ₹ 25,000 and involves managing customer calls, delivering outstanding customer service related to Loan/ Credit Card. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

  • Manage incoming and outgoing calls in a professional manner.
  • Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
  • Log customer interactions and track follow-ups.
  • Offer timely and relevant solutions to resolve customer issues.
  • Collaborate with team members to escalate and address more complex concerns.
  • Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is Graduate and 0 - 2 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Rotational shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 2 years of experience.

More about this Customer Support Executive job

  1. What skills and experience do you need for this Customer Support Executive job?
    Ans : To apply for this Customer Support Executive job, candidates should have skills like Computer Knowledge, Query Resolution, Non-voice/Chat Process along with 0-2 years of experience.
  2. How much can you earn in this position?
    Ans : You can earn between ₹19,000-₹25,000 per month in this Customer Support Executive position.
  3. What shift and timings does this job follow?
    Ans : This Customer Support Executive job follows a Rotational shift with timings from 09:00 AM - 06:00 PM.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Pocharam, Hyderabad.
  5. How many vacancies are there for this Customer Support Executive job?
    Ans : There are 10 vacancies for this Customer Support Executive role.
  6. Is this job open for all genders?
    Ans : Yes, this Customer Support Executive job is open for both male and female candidates.
  7. What work will you do in this role?
    Ans : As a Customer Support Executive, you will work on skills like Computer Knowledge, Query Resolution, Non-voice/Chat Process.
  8. What is the job location for this position?
    Ans : The job location for this Customer Support Executive position is Pocharam, Hyderabad.
  9. Who is the right fit for this Customer Support Executive job?
    Ans : A candidate having skills like Computer Knowledge, Query Resolution, Non-voice/Chat Process with 0-2 years of experience is the right fit for this Customer Support Executive job.
  10. What makes this Customer Support Executive job a good opportunity?
    Ans : This Customer Support Executive job is a good opportunity as it offers a salary between ₹19,000-₹25,000 per month. This is a Full Time job and has 10 openings.
Candidates can call HR for more info.
Read Moredown-arrow

Other Details

Incentives

Yes

No. Of Working Days

6

Benefits

PF, Insurance

Skills Required

Computer Knowledge, Query Resolution, Non-voice/Chat Process

Shift

Rotational

Contract Job

No

Salary

₹ 19000 - ₹ 25000

Regional Languages

Hindi, Telugu

Contact Person

Anjali Das

Interview Address

, Pocharam, Hyderabad
Posted 9 hours ago
similar jobs

Apply to similar jobs

₹ 24,000 - 36,000 per month
Truhelp
Work from home
0 - 5 years Experience in Customer Support / TeleCaller
80 Openings
₹ 20,000 - 25,000 per month
Fortuco Resource Solutions Private Limited
Work from home
Skills: ,, Domestic Calling, Other INDUSTRY
10 Openings
₹ 18,200 - 38,900 per month
Eworld It Solutions Private Limited
Nacharam, Hyderabad
Skills: ,, Real Estate INDUSTRY, Query Resolution, Non-voice/Chat Process, International Calling, Computer Knowledge, Domestic Calling
2 Openings
Get jobs matching your profile
From the list of relevant jobs near to you.
register-free-banner
Stay updated with your job applies
send-app-link
Apply on jobs on the go and recieve all your job application updates