Customer Care Manager

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Good Communication skills English & Hindi Mandatory Plus one local Language

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More than 2 -3 years’ experience

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Graduate in any discipline or Diploma

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Positive attitude & quick learner

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preferably worked in some CRM software

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Manage customer service support and branch operations across the south Region.

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Resolve operational issues raised by branches and dealers to enhance service quality.

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Oversee team coordination, ensuring process implementation and efficiency.

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Perform data analysis and dashboard reporting for performance tracking.

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Coordinate with branches for customer support and prepare periodic reports.

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Conduct follow-ups on pending cases with warehouses and branches.

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Handle spare parts quotations for corporate clients.

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Handle ASP monthly payments and coordinate with accounts for cheque processing.

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Ensure customer satisfaction by providing timely updates and resolutions.

• It is a Full Time Customer Support / TeleCaller job for candidates with 2 - 3 years of experience.

More about this Customer Care Manager job

1. What is the eligibility criteria to apply for this Customer Care Manager job?
   Ans: The candidate should be Graduate and above and above with 2 - 3 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹25000 - ₹35000 per month that depends on your interview. It's a Full Time job in Mumbai.
3. How many working days are there for this Customer Care Manager job?
   Ans: This Customer Care Manager job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Care Manager job?
   Ans: No, there is no fee applicable for applying this Customer Care Manager job and during the employment with the company, i.e., VU CALIFORNIA.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Care Manager role?
   Ans: There is an immediate opening of 2 Customer Care Manager at VU CALIFORNIA
7. Who can apply for this job?
   Ans: Only Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Customer Care Manager job?
   Ans: This Customer Care Manager job has Day Shift.