Customer Care Manager

16,700 - 23,200 /month

Spicemoney Enterprise

Ballygunge, Kolkata

0 - 6 months Experience in Customer Support / TeleCaller

25 Openings

Full Time

Skills Required

Computer Knowledge

Query Resolution

Job Highlights

Industry Type: Hospitality, Travel & Tourism

10th Pass and above

All genders

6 days working | Day Shift

Job Benefits: PF, Medical Benefits

Job Description

We are looking for a Customer Care Manager to join our team at Spicemoney Enterprise to handle customer calls, provide exceptional customer support and resolve queries related to Hospitality, Travel & Tourism. The role offers an attractive in-hand salary of ₹16,700 - ₹23,200 and opportunities for growth.

Key Responsibilities:

Handle customer calls professionally and efficiently.

Address customer queries, resolve concerns and manage complaints.

Keep records of customer interactions and follow up when required.

Provide customers with accurate information to help resolve their issues.

Meet performance targets and work with other departments to manage complex issues.

Job Requirements:

The minimum qualification for this role is 10th Pass and 0 - 6 months of experience. You will be responsible for addressing customer queries, solving complaints and escalating complex issues when necessary. The candidate should be comfortable with 6 days working during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.

More about this Customer Care Manager job

Can freshers or experienced candidates apply for this Customer Care Manager role?
Ans : Candidates who have a 10th Pass and above qualification with 0-1 years of experience can apply for this Customer Care Manager role.
What salary is offered for this Customer Care Manager job?
Ans : The salary for this Customer Care Manager job ranges between ₹16,500-₹23,000 per month.
What shift and timings does this job follow?
Ans : This Customer Care Manager job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Ballygunge, Kolkata.
How many openings are available for this position?
Ans : There are 25 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Customer Care Manager job is open for both male and female candidates.
What does the role of Customer Care Manager involve?
Ans : As a Customer Care Manager, your work will involve skills like Computer Knowledge, Query Resolution. This role is part of Customer Support / TeleCaller category.
Where is this job located?
Ans : This Customer Care Manager job is located in Ballygunge, Kolkata.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Computer Knowledge, Query Resolution along with 0-1 years of experience is ideal for this Customer Care Manager job.
Why should you apply for this Customer Care Manager job?
Ans : This Customer Care Manager job offers a salary between ₹16,500-₹23,000 per month. This is a Full Time opportunity and has 25 openings available.