Customer Care Manager

12,000 - 30,000 /month

Property Search Capital

Chamrajpet, Bangalore

0 - 5 years Experience in Customer Support / TeleCaller

25 Openings

Full Time

Skills Required

Domestic Calling

Job Highlights

Industry Type: B2B Sales

12th Pass and above

All genders

6 days working | Day Shift

Job Benefits: Meal

Job Description

Job Summary

Legal Capital Law Firm is looking for a Customer Care Manager to handle customer support operations and ensure a positive client experience. The candidate will be responsible for managing customer interactions, resolving client concerns, coordinating with internal teams, and maintaining high service standards. Freshers with excellent communication skills and experienced candidates up to 5 years are welcome to apply.

Key Responsibilities

Handle inbound and outbound customer calls professionally.
Respond to client queries through phone, email, and messages.
Ensure timely resolution of customer complaints and concerns.
Maintain accurate records of customer interactions in the system.
Follow up with clients to ensure satisfaction and service closure.
Coordinate with legal and support teams for issue resolution.
Monitor customer service quality and suggest process improvements.
Prepare daily and weekly customer service reports.
Maintain a professional and courteous relationship with clients at all times.

Required Skills & Qualifications

Intermediate / Any Graduate.
Excellent communication skills in Telugu, Hindi, and/or English.
Basic computer knowledge and familiarity with MS Office.
Strong problem-solving and interpersonal skills.
Ability to manage multiple customer interactions efficiently.
Customer-focused attitude with patience and professionalism.

Experience

0–5 years of experience in customer support, customer care, telecalling, client servicing, or related roles.
Freshers with strong communication and coordination skills can also apply.

Preferred Skills

Experience in handling customer escalations.
Ability to lead or guide a small support team.
Knowledge of CRM or customer support software is an added advantage.

Salary

As per company standards

Benefits

Food provided
Supportive work environment
Opportunity for career growth in customer relations and operations

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 5 years of experience.

More about this Customer Care Manager job

Can freshers or experienced candidates apply for this Customer Care Manager role?
Ans : Candidates who have a 12th Pass and above qualification with 0-5 years of experience can apply for this Customer Care Manager role.
How much can you earn in this position?
Ans : You can earn between ₹12,000-₹30,000 per month in this Customer Care Manager position.
What shift and timings does this job follow?
Ans : This Customer Care Manager job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Chamrajpet, Bangalore.
How many openings are available for this position?
Ans : There are 25 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Customer Care Manager job is open for both male and female candidates.
What work will you do in this role?
Ans : As a Customer Care Manager, you will work on skills like Domestic Calling.
Where is this job located?
Ans : This Customer Care Manager job is located in Chamrajpet, Bangalore.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Domestic Calling along with 0-5 years of experience is ideal for this Customer Care Manager job.
Why should you apply for this Customer Care Manager job?
Ans : This Customer Care Manager job offers a salary between ₹12,000-₹30,000 per month. This is a Full Time opportunity and has 25 openings available.