Manage and supervise the customer care/support teamHandle escalated customer complaints and ensure quick resolutionMonitor call quality, response time, and service standardsDevelop customer service policies and proceduresTrain, coach, and evaluate customer care executivesAnalyze customer feedback and prepare performance reportsCoordinate with internal departments to resolve customer issues
Other Details
It is a Full Time Customer Support / TeleCaller job for candidates with Freshers.
More about this Customer Care Manager job
What is the eligibility criteria to apply for this Customer Care Manager job?
Ans: The candidate should be All Education levels and above with Freshers of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹18000 - ₹20000 per month that depends on your interview. It's a Full Time job in Chennai.
How many working days are there for this Customer Care Manager job?
Ans: This Customer Care Manager job will have 6 working days.
Are there any charges applicable while applying or joining this Customer Care Manager job?
Ans: No, there is no fee applicable for applying this Customer Care Manager job and during the employment with the company, i.e., Prakash Ferrous Industries Private Limited.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Customer Care Manager role?
Ans: There is an immediate opening of 25 Customer Care Manager at Prakash Ferrous Industries Private Limited
Who can apply for this job?
Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this Customer Care Manager job?
Ans: This Customer Care Manager job has Day Shift.
Candidates can call HR for more info.
Read More
Other Details
No. Of Working Days
6
Shift
Day
Salary
₹ 18000 - ₹ 20000
Regional Languages
Tamil
English Proficiency
Yes
Contact Person
Jagath
Interview Address
SURVEY NO.460/3C PATTA 1087 460/3C NEMALLUR VILLAGE, GUMMIDIPOONDI Tamil Nadu 601202
Posted a day ago
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A Naukri Group company
LoginHire Local Staff
18,000 - 20,000 /month
Prakash Ferrous Industries Private Limited
West Mambalam, Chennai
Freshers in Customer Support / TeleCaller
Full Time
