Customer Care Manager

12,500 - 20,000 /month

Lumocast Digital Signage Private Limited

Bhiwandi, Mumbai

6 - 24 months Experience in Customer Support / TeleCaller

1 Opening

Full Time

Skills Required

Computer Knowledge

Domestic Calling

International Calling

Query Resolution

Job Highlights

Industry Type: Software & IT Services

All Education levels

All genders

6 days working | Day Shift

Job Description

We are looking for a Customer Care Manager to join our team at Lumocast Digital Signage Private Limited to handle customer calls, provide exceptional customer support and resolve queries related to Software & IT Services. The role offers an attractive in-hand salary of ₹12,500 - ₹20,000 and opportunities for growth.

Key Responsibilities:

Handle customer calls professionally and efficiently.

Address customer queries, resolve concerns and manage complaints.

Keep records of customer interactions and follow up when required.

Provide customers with accurate information to help resolve their issues.

Meet performance targets and work with other departments to manage complex issues.

Job Requirements:

The minimum qualification for this role is below 10th and 6 months - 2 years of experience. You will be responsible for addressing customer queries, solving complaints and escalating complex issues when necessary. The candidate should be comfortable with 6 days working during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 2 years of experience.

More about this Customer Care Manager job

What skills and experience do you need for this Customer Care Manager job?
Ans : To apply for this Customer Care Manager job, candidates should have skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution along with 1-2 years of experience.
How much can you earn in this position?
Ans : You can earn between ₹12,500-₹20,000 per month in this Customer Care Manager position.
What shift and timings does this job follow?
Ans : This Customer Care Manager job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Bhiwandi, Mumbai.
How many vacancies are there for this Customer Care Manager job?
Ans : There is 1 vacancy for this Customer Care Manager role.
Is this job open for all genders?
Ans : Yes, this Customer Care Manager job is open for both male and female candidates.
What work will you do in this role?
Ans : As a Customer Care Manager, you will work on skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution.
What is the job location for this position?
Ans : The job location for this Customer Care Manager position is Bhiwandi, Mumbai.
Who is the right fit for this Customer Care Manager job?
Ans : A candidate having skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution with 1-2 years of experience is the right fit for this Customer Care Manager job.
What makes this Customer Care Manager job a good opportunity?
Ans : This Customer Care Manager job is a good opportunity as it offers a salary between ₹12,500-₹20,000 per month. This is a Full Time job and has 1 openings.