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Customer Care Manager

salary 16,000 - 20,000 /month
company-logo
job companyKrazybee Services Private Limited
job location Hoodi, Bangalore
job experience0 - 6 months Experience in Customer Support / TeleCaller
25 Openings
full_time Full Time

Job Highlights

sales
Industry Type: BPO
sales
Languages: Hindi, Malayalam
qualification
Graduate and above
gender
All genders
jobShift
09:00 AM - 06:00 PM | 6 days working | Day Shift
star
Job Benefits: PF, Medical Benefits

Job Description

We are looking for a Customer Care Manager to join our team at KRAZYBEE SERVICES PRIVATE LIMITED. The role offers ₹ 16,000 - ₹ 20,000 and involves managing customer calls, delivering outstanding customer service related to BPO. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

  • Manage incoming and outgoing calls in a professional manner.
  • Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
  • Log customer interactions and track follow-ups.
  • Offer timely and relevant solutions to resolve customer issues.
  • Collaborate with team members to escalate and address more complex concerns.
  • Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is Graduate and 0 - 0.5 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.

More about this Customer Care Manager job

  1. Can freshers or experienced candidates apply for this Customer Care Manager role?
    Ans : Candidates who have a Graduate and above qualification with 0-1 years of experience can apply for this Customer Care Manager role.
  2. How much can you earn in this position?
    Ans : You can earn between ₹16,000-₹20,000 per month in this Customer Care Manager position.
  3. What shift and timings does this job follow?
    Ans : This Customer Care Manager job follows a Day shift with timings from 09:00 AM - 06:00 PM.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Hoodi, Bangalore.
  5. How many vacancies are there for this Customer Care Manager job?
    Ans : There are 25 vacancies for this Customer Care Manager role.
  6. Is this job open for all genders?
    Ans : Yes, this Customer Care Manager job is open for both male and female candidates.
  7. What is the job location for this position?
    Ans : The job location for this Customer Care Manager position is Hoodi, Bangalore.
  8. What makes this Customer Care Manager job a good opportunity?
    Ans : This Customer Care Manager job is a good opportunity as it offers a salary between ₹16,000-₹20,000 per month. This is a Full Time job and has 25 openings.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Benefits

PF, Medical Benefits

Shift

Day

Contract Job

No

Salary

₹ 16000 - ₹ 20000

Regional Languages

Hindi, Malayalam

Contact Person

Manisha Singh

Interview Address

, Hoodi, Bangalore
Posted 3 days ago
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