Customer Care Manager

Key Responsibilities:

• Customer Relationship Management:

  • Build and maintain strong relationships with key customers.

  • Serve as the primary point of contact for customer inquiries and concerns.

  • Resolve customer issues promptly to ensure satisfaction.

• Data Analysis and Reporting:

  • Analyze customer data to identify trends and insights.

  • Generate reports to inform business decisions and strategy adjustments.

  • Cross-Functional Collaboration:

  • Work closely with sales, marketing, and customer service teams.

  • Ensure consistent messaging and customer experience across all touchpoints.

  • ✅ Qualifications:

• Education:

  • Bachelor’s degree in Business Administration, Marketing, or a related field.

  • Experience:

  • Minimum of 2 years in a customer relationship management role.

  • Proven track record of developing and implementing successful CRM strategies

  • Skills:

  • Strong communication and interpersonal skills.

  • Proficiency in CRM software (e.g., Salesforce, HubSpot, Zoho).

  • Analytical mindset with the ability to interpret complex data.

  • Problem-solving abilities and attention to detail.

💼 Preferred Skills:

• Experience with customer segmentation and targeting.

• Knowledge of digital marketing tools and techniques.

• Ability to manage multiple projects simultaneously.

• Familiarity with data privacy regulations and compliance.

• It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 3 years of experience.

More about this Customer Care Manager job

1. What is the eligibility criteria to apply for this Customer Care Manager job?
   Ans: The candidate should be 12th Pass and above and above with 1 - 3 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹15000 - ₹18000 per month that depends on your interview. It's a Full Time job in Ranchi.
3. How many working days are there for this Customer Care Manager job?
   Ans: This Customer Care Manager job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Care Manager job?
   Ans: No, there is no fee applicable for applying this Customer Care Manager job and during the employment with the company, i.e., KEMPTY BEVERAGES PRIVATE LIMITED.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Care Manager role?
   Ans: There is an immediate opening of 4 Customer Care Manager at KEMPTY BEVERAGES PRIVATE LIMITED
7. Who can apply for this job?
   Ans: Only Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Customer Care Manager job?
   Ans: This Customer Care Manager job has Day Shift.