Customer Care Manager

• Respond promptly to customer inquiries via phone, email, or chat.

• Handle and resolve customer complaints in a professional manner.

• Provide accurate, valid, and complete information by using the right methods/tools.

• Follow up with customers to ensure issues are resolved and satisfaction is achieved.

• Maintain customer records by updating account information.

• Escalate unresolved issues to the appropriate internal teams.

• Meet personal/team customer service targets and call handling quotas.

• Keep records of customer interactions, transactions, comments, and complaints.

• Communicate with internal departments to resolve customer concerns.

• Continuously improve through feedback and training.

• It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 2 years of experience.

More about this Customer Care Manager job

1. What is the eligibility criteria to apply for this Customer Care Manager job?
   Ans: The candidate should be Graduate and above and above with 1 - 2 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹20000 - ₹30000 per month that depends on your interview. It's a Full Time job in Mumbai.
3. How many working days are there for this Customer Care Manager job?
   Ans: This Customer Care Manager job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Care Manager job?
   Ans: No, there is no fee applicable for applying this Customer Care Manager job and during the employment with the company, i.e., Avant Garde Enterprises.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Care Manager role?
   Ans: There is an immediate opening of 5 Customer Care Manager at Avant Garde Enterprises
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Customer Care Manager job?
   Ans: This Customer Care Manager job has Day Shift.