Customer Care Manager

10,000 - 25,000 /month

Aspire Consultancy

Indira Nagar, Nashik

2 - 6+ years Experience in Customer Support / TeleCaller

25 Openings

Full Time

Job Highlights

Diploma and above

Males Only

6 days working | Day Shift

Job Description

We are looking for a Customer Care Manager to join our team at Aspire Consultancy. The role offers ₹10,000 - ₹25,000 and involves managing customer calls, delivering outstanding customer service related to showroom. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.

Respond to customer inquiries, complaints and concerns with a problem-solving mindset.

Log customer interactions and track follow-ups.

Offer timely and relevant solutions to resolve customer issues.

Collaborate with team members to escalate and address more complex concerns.

Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is Diploma and 2 - 6+ years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 2 - 6+ years Experience.

More about this Customer Care Manager job

What are the eligibility criteria for this Customer Care Manager job?
Ans : Candidates should have a Diploma and above qualification with 2-7 years of experience for this Customer Care Manager job offered by Aspire Consultancy in Indira Nagar, Nashik.
What salary is offered for this Customer Care Manager job?
Ans : The salary for this Customer Care Manager job ranges between ₹10,000-₹25,000 per month.
What shift and timings does this job follow?
Ans : This Customer Care Manager job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Indira Nagar, Nashik.
How many vacancies are there for this Customer Care Manager job?
Ans : There are 25 vacancies for this Customer Care Manager role.
Which candidates are eligible to apply?
Ans : Candidates with a Diploma and above qualification and 2-7 years of experience are eligible to apply for this Customer Care Manager role. Only male candidates are eligible.
What is the job location for this position?
Ans : The job location for this Customer Care Manager position is Indira Nagar, Nashik.
What makes this Customer Care Manager job a good opportunity?
Ans : This Customer Care Manager job is a good opportunity as it offers a salary between ₹10,000-₹25,000 per month. This is a Full Time job and has 25 openings.