International BPO Executive

10,000 - 20,000 /month

Paradigm Consultancies

Mumbai Naka, Nashik

1 - 6+ years Experience in Customer Support / TeleCaller

10 Openings

Full Time

Skills Required

Computer Knowledge

Domestic Calling

International Calling

Job Highlights

Graduate and above

All genders

6 days working | Day Shift

Job Benefits: PF

Job Description

We are looking for a International BPO Executive to join our team at Paradigm Consultancies. The role offers ₹10,000 - ₹20,000 and involves managing customer calls, delivering outstanding customer service related to KYC. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.

Respond to customer inquiries, complaints and concerns with a problem-solving mindset.

Log customer interactions and track follow-ups.

Offer timely and relevant solutions to resolve customer issues.

Collaborate with team members to escalate and address more complex concerns.

Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is Graduate and 1 - 6+ years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 6+ years Experience.

More about this International BPO Executive job

What skills and experience do you need for this International BPO Executive job?
Ans : To apply for this International BPO Executive job, candidates should have skills like Computer Knowledge, Domestic Calling, International Calling along with 1-7 years of experience.
What is the salary and job type for this role?
Ans : The salary for this International BPO Executive job ranges between ₹10,000-₹20,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This International BPO Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Mumbai Naka, Nashik.
How many vacancies are there for this International BPO Executive job?
Ans : There are 10 vacancies for this International BPO Executive role.
Is this job open for all genders?
Ans : Yes, this International BPO Executive job is open for both male and female candidates.
What are the key responsibilities of this International BPO Executive job?
Ans : As a International BPO Executive, key responsibilities include skills like Computer Knowledge, Domestic Calling, International Calling. This role is part of Customer Support / TeleCaller category.
What is the job location for this position?
Ans : The job location for this International BPO Executive position is Mumbai Naka, Nashik.
Who is the right fit for this International BPO Executive job?
Ans : A candidate having skills like Computer Knowledge, Domestic Calling, International Calling with 1-7 years of experience is the right fit for this International BPO Executive job.
What makes this International BPO Executive job a good opportunity?
Ans : This International BPO Executive job is a good opportunity as it offers a salary between ₹10,000-₹20,000 per month. This is a Full Time job and has 10 openings.