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Customer Care Executives for Voice process

salary 15,000 - 23,000 /month
company-logo
job companyCogent
job location Whitefield, Bangalore
job experience0 - 3 years Experience in Customer Support / TeleCaller
50 Openings
full_time Full Time

Skills Required

Computer Knowledge
Domestic Calling
Query Resolution

Job Highlights

sales
Industry Type: BPO
sales
Languages: Hindi
qualification
12th Pass and above
gender
All genders
jobShift
6 days working | Day Shift

Job Description

Key Responsibilities:

  • Handle customer calls in a professional and efficient manner

  • Address customer queries, concerns, and complaints with a problem-solving approach

  • Maintain accurate records of customer interactions and follow-ups

  • Provide timely and relevant information to customers to resolve their issues

  • Work collaboratively with other teams to escalate and resolve complex issues

  • Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates


Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 3 years of experience.

More about this Customer Care Executives for Voice process job

  1. What skills and experience do you need for this Customer Care Executives for Voice process job?
    Ans : To apply for this Customer Care Executives for Voice process job, candidates should have skills like Computer Knowledge, Domestic Calling, Query Resolution along with 0-3 years of experience.
  2. What is the salary and job type for this role?
    Ans : The salary for this Customer Care Executives for Voice process job ranges between ₹15,000-₹23,000 per month. This is a Full Time job.
  3. What shift and timings does this job follow?
    Ans : This Customer Care Executives for Voice process job follows a Day shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Whitefield, Bangalore.
  5. How many openings are available for this position?
    Ans : There are 50 openings available for this position.
  6. Is this job open for all genders?
    Ans : Yes, this Customer Care Executives for Voice process job is open for both male and female candidates.
  7. What are the key responsibilities of this Customer Care Executives for Voice process job?
    Ans : As a Customer Care Executives for Voice process, key responsibilities include skills like Computer Knowledge, Domestic Calling, Query Resolution. This role is part of Customer Support / TeleCaller category.
  8. Where is this job located?
    Ans : This Customer Care Executives for Voice process job is located in Whitefield, Bangalore.
  9. What kind of candidate is ideal for this job?
    Ans : A candidate with skills like Computer Knowledge, Domestic Calling, Query Resolution along with 0-3 years of experience is ideal for this Customer Care Executives for Voice process job.
  10. Why should you apply for this Customer Care Executives for Voice process job?
    Ans : This Customer Care Executives for Voice process job offers a salary between ₹15,000-₹23,000 per month. This is a Full Time opportunity and has 50 openings available.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Skills Required

Domestic Calling, Query Resolution, Computer Knowledge

Shift

Day

Contract Job

No

Salary

₹ 15000 - ₹ 23000

Regional Languages

Hindi

English Proficiency

Yes

Contact Person

Sakshi Vijay Sable

Interview Address

Whitefield, Whitefield, Bangalore
Posted 6 days ago
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