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Customer Care Executives for Voice process

salary 15,000 - 22,000 /month
company-logo
job companyCogent
job location Whitefield, Bangalore
job experience6 - 12 months Experience in Customer Support / TeleCaller
25 Openings
full_time Full Time

Skills Required

Domestic Calling

Job Highlights

sales
Industry Type: BPO
sales
Languages: Hindi, Kannada
qualification
12th Pass and above
gender
All genders
jobShift
6 days working | Rotational Shift
star
Job Benefits: Insurance, PF

Job Description

We are seeking enthusiastic individuals to join our team as Customer Care Executives for both Voice and Sales processes. As a Customer Care Executive, you will be responsible for addressing customer inquiries, resolving issues, and promoting our products/services to potential customers.

Qualifications:

- Minimum educational qualification: 12th pass.

- Age between 18 to 30 years.

- Excellent communication skills in English and Hindi

- Ability to handle customer queries and provide appropriate solutions.

- Prior experience in customer service or sales is preferred but not mandatory.

Responsibilities:

- Handle inbound/outbound calls professionally and provide information about products/services.

- Identify customer needs, clarify information, and close sales.

- Maintain a high level of customer satisfaction through effective problem-solving.

- Achieve sales targets and goals as set by the company.

Salary and Benefits:

- Starting salary of INR 18,000 per month.

- Performance-based incentives and bonuses.

- Comprehensive training and career development opportunities.

Join us and embark on a rewarding career in customer care and sales. Apply now to be part of our dynamic team!

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 1 years of experience.

More about this Customer Care Executives for Voice process job

  1. What are the eligibility criteria for this Customer Care Executives for Voice process job?
    Ans : Candidates should have a 12th Pass and above qualification with 1-1 years of experience and skills like Domestic Calling for this Customer Care Executives for Voice process job offered by Cogent in Whitefield, Bangalore.
  2. What salary is offered for this Customer Care Executives for Voice process job?
    Ans : The salary for this Customer Care Executives for Voice process job ranges between ₹15,000-₹22,000 per month.
  3. What shift and timings does this job follow?
    Ans : This Customer Care Executives for Voice process job follows a Rotational shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Whitefield, Bangalore.
  5. How many openings are available for this position?
    Ans : There are 25 openings available for this position.
  6. Is this job open for all genders?
    Ans : Yes, this Customer Care Executives for Voice process job is open for both male and female candidates.
  7. What does the role of Customer Care Executives for Voice process involve?
    Ans : As a Customer Care Executives for Voice process, your work will involve skills like Domestic Calling. This role is part of Customer Support / TeleCaller category.
  8. Where is this job located?
    Ans : This Customer Care Executives for Voice process job is located in Whitefield, Bangalore.
  9. What kind of candidate is ideal for this job?
    Ans : A candidate with skills like Domestic Calling along with 1-1 years of experience is ideal for this Customer Care Executives for Voice process job.
  10. Why should you apply for this Customer Care Executives for Voice process job?
    Ans : This Customer Care Executives for Voice process job offers a salary between ₹15,000-₹22,000 per month. This is a Full Time opportunity and has 25 openings available.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Benefits

PF, Insurance

Skills Required

Domestic Calling

Shift

Rotational

Contract Job

No

Salary

₹ 15000 - ₹ 22000

Regional Languages

Hindi, Kannada

English Proficiency

Yes

Contact Person

Neha Mishra

Interview Address

Prestige Shantiniketan, Thigalarapalya, Krishnarajapura Bengaluru PIN: 560067, Whitefield, Bangalore
Posted 15 hours ago
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