Customer Care Executive – US Banking (Blended Process)

26,000 - 41,000 /month*

Hire Wave

Sector 18 Gurgaon, Gurgaon

₹8,000 incentives included

6 - 60 months Experience in Customer Support / TeleCaller

50 Openings

Incentives included

Full Time

Skills Required

Computer Knowledge

International Calling

Query Resolution

Non-voice/Chat Process

Job Highlights

Industry Type: Banking

Graduate and above

All genders

5 days working | Night Shift

Job Benefits: Cab

Job Description

Selected candidates will handle both voice and email support for US-based banking customers. The role requires strong communication skills, customer handling ability, and basic knowledge of banking processes.

Key Responsibilities:

• Handle inbound and outbound customer calls professionally

• Respond to customer emails in a timely and accurate manner

• Resolve banking and account-related queries

• Maintain quality and productivity standards

• Ensure high customer satisfaction

• Escalate complex cases when required

Salary Structure:

• Freshers: Up to ₹30,000 CTC | ₹26,000 In-Hand

• Experienced: Up to ₹37,500 CTC | ₹33,000 In-Hand

• Incentives: Up to ₹8,000

• Total Monthly Earning Potential: Up to ₹41,000

Eligibility:

• Graduate candidates can apply (Freshers welcome)

• Undergraduates must have minimum 6 months experience in UK/US Banking process

• Excellent English communication skills mandatory

• Basic computer knowledge required

Job Benefits:

• 5 Days Working

• Rotational Shifts

• Two-Way Cab Facility

• Stable international banking process

• Growth opportunities

Location: Gurugram, Sector 18

Interview Mode: Walk-in / Direct Interview

Immediate joiners preferred.

Send your updated resume at sudhanshu@orricaedge.com

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 5 years of experience.

More about this Customer Care Executive – US Banking (Blended Process) job

What is the eligibility criteria to apply for this Customer Care Executive – US Banking (Blended Process) job?
Ans: The candidate should be Graduate and above and above with 6 months - 5 years of experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹26000 - ₹41000 per month + Incentives that depends on your interview. It's a Full Time job in Gurgaon.
How many working days are there for this Customer Care Executive – US Banking (Blended Process) job?
Ans: This Customer Care Executive – US Banking (Blended Process) job will have 5 working days.
Are there any charges applicable while applying or joining this Customer Care Executive – US Banking (Blended Process) job?
Ans: No, there is no fee applicable for applying this Customer Care Executive – US Banking (Blended Process) job and during the employment with the company, i.e., Hire Wave.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Customer Care Executive – US Banking (Blended Process) role?
Ans: There is an immediate opening of 50 Customer Care Executive – US Banking (Blended Process) at Hire Wave
Who can apply for this job?
Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this Customer Care Executive – US Banking (Blended Process) job?
Ans: This Customer Care Executive – US Banking (Blended Process) job has Night Shift.