Customer Care Executive

Job description :

We are looking for a UK Customer Service Executive and team member who has the ability to carry out multitasking work on the UK based property management Process. He/She will be responsible to coordinate with the local team as well as the London team working at the client's place in London. The candidate needs to be highly organized and should be capable of managing priority tasks within the workload.

Responsibilities and Duties :

• Dealing with property Residential Property Compliance inquiries via call/emails/WhatsApp.

• Update appointment sheet ... to ascertain that the property manager has completed the sheet and video for the visit.

• Work on the CRM

• Need to support the team who is in London.

• Work with a UK-based client (Property Management) lettings and commercial department along with the team in India

• Liaise with landlords/tenants/ UK Council officers and tenants on daily basis

• He/she may work as buffer staff on the project for the first few months to train him/her for 360-degree processes across the project and then will be placed on the vacancy on the project. He/She should be ready to work dynamically.

• Effectively resolve discrepancies and complaints of Landlords and Tenants related to Maintenance Issues.

• Build and maintain relationships with tenants, landlords, local authorities, etc.

• Must be Fluent in English.

• The candidate with 1 or 2 years of experience working in a team dealing with the international process is preferred however freshers with dynamic talent with excellent communication skills are welcomed as well.

Job Timings: Mon- Fri - 1 PM to 10:30 PM , Sat - 1 PM to 7:30 PM (Afternoon Shift During

Summers).

Mon- Fri - 2 PM to 11:30 PM , Sat - 2 PM to 8:30 PM (Afternoon Shift During Winters).

Schedule : UK Shift

Salary : 25000 To 30000

Job Types: Full-time, Permanent

Application Question(s):

• Do you have 6 months of an International work experience ?

Experience:

• Customer Service : 1 year (Required)

Language:

• Fluent English (Required)

Work Location: In person

• It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 5 years of experience.

More about this Customer Care Executive job

1. What is the eligibility criteria to apply for this Customer Care Executive job?
   Ans: The candidate should be Diploma and above and above with 1 - 5 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹25000 - ₹30000 per month that depends on your interview. It's a Full Time job in Rajkot.
3. How many working days are there for this Customer Care Executive job?
   Ans: This Customer Care Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Care Executive job?
   Ans: No, there is no fee applicable for applying this Customer Care Executive job and during the employment with the company, i.e., Zobone International Outsourcing Private Limited.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Care Executive role?
   Ans: There is an immediate opening of 5 Customer Care Executive at Zobone International Outsourcing Private Limited
7. Who can apply for this job?
   Ans: Only Male candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Customer Care Executive job?
   Ans: This Customer Care Executive job has Day Shift.