Customer Care Executive

salary 15,000 - 21,000 /month
company-logo
job companyYellow Banana Food Company Limited
job location Versova, Mumbai
job experience0 - 2 years Experience in Customer Support / TeleCaller
Replies in 24hrs
10 Openings
full_time Full Time

Skills Required

Computer Knowledge
Domestic Calling

Job Highlights

sales
Industry Type: Hospitality, Travel & Tourism
qualification
Graduate and above
gender
Females Only
jobShift
6 days working | Day Shift
star
Job Benefits: Meal, PF

Job Description

Job description:

  • conducting customer satisfaction surveys to understand what areas of the company's services need improvement

  • curating streamlined email and social media communication mediums for offers, updates and much more

  • dealing with customer issues and churning out an easy-to-follow solution on calls 

  • managing payment and delivery of customer orders

  • helping customers choose the right product for their requirements and budget

  • handling customer concerns and complaints in a timely manner

  • informing customers of upcoming promotions or deals

  • establishing a positive rapport with all clients and customers in person or via phone

  • forming reports based on customer satisfaction statistics and helping their team to develop new skills

  • fixing appointments based on the availability of customers and clients

interacting with customers to ensure they have a desirable and shareable experience

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 2 years of experience.

More about this Customer Care Executive job

  1. What is the eligibility criteria to apply for this Customer Care Executive job?
    Ans: The candidate should be Graduate and above and above with 0 - 2 years of experience of experience
  2. How much salary can I expect for this job role?
    Ans: You can expect a salary of ₹15000 - ₹21000 per month that depends on your interview. It's a Full Time job in Mumbai.
  3. How many working days are there for this Customer Care Executive job?
    Ans: This Customer Care Executive job will have 6 working days.
  4. Are there any charges applicable while applying or joining this Customer Care Executive job?
    Ans: No, there is no fee applicable for applying this Customer Care Executive job and during the employment with the company, i.e., Yellow Banana Food Company Limited.
  5. Is it a work from home job?
    Ans: No, it’s not a work from home job and can't be done online.
  6. How many openings are there for this Customer Care Executive role?
    Ans: There is an immediate opening of 10 Customer Care Executive at Yellow Banana Food Company Limited
  7. Who can apply for this job?
    Ans: Only Female candidates can apply for this Customer Support / TeleCaller job.
  8. What are the timings of this Customer Care Executive job?
    Ans: This Customer Care Executive job has Day Shift.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Benefits

Meal, PF

Skills Required

Computer Knowledge, Domestic Calling

Shift

Day

Salary

₹ 15000 - ₹ 21000

Contact Person

Varsha

Interview Address

versova, Versova, Mumbai
Posted a day ago
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