Customer Care Executive

15,000 - 18,000 /month

Wsb Styles Private Limited

Sector 6 Noida, Noida

1 - 5 years Experience in Customer Support / TeleCaller

1 Opening

Full Time

Skills Required

Computer Knowledge

Domestic Calling

Query Resolution

Job Highlights

Industry Type: Logistics

Languages: Hindi

Diploma and above

Males Only

6 days working | Day Shift

Internet Connection, Laptop/Desktop, PAN Card, Aadhar Card, Bank Account

Job Description

Customer Care Executive – Roles & Responsibilities

Call existing customers to explain and sell Add-on Packages, DTO Packages, and Plus Memberships.
Handle customer exchange requests and ensure timely resolution.
Coordinate with internal teams for smooth processing of exchanges and customer concerns.
Maintain accurate records of customer interactions and follow-ups in the CRM/system.
Achieve daily calling and conversion targets.
Provide prompt, professional, and customer-centric support.
Resolve customer queries with clarity and empathy.
Build strong customer relationships to enhance satisfaction and repeat purchases.
Follow up with customers on pending requests and sales opportunities.
Escalate complex issues to the concerned department when required.
Ensure a seamless post-purchase experience for every customer.
Prior experience in customer support, telecalling, or e-commerce customer service is preferred.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 5 years of experience.

More about this Customer Care Executive job

What skills and experience do you need for this Customer Care Executive job?
Ans : To apply for this Customer Care Executive job, candidates should have skills like Computer Knowledge, Domestic Calling, Query Resolution along with 1-5 years of experience.
What salary is offered for this Customer Care Executive job?
Ans : The salary for this Customer Care Executive job ranges between ₹15,000-₹18,000 per month.
What shift and timings does this job follow?
Ans : This Customer Care Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Sector 6 Noida, Noida.
How many openings are available for this position?
Ans : There is 1 opening available for this position.
Who can apply for this job?
Ans : Candidates who have a Diploma and above qualification with 1-5 years of experience can apply for this Customer Care Executive job. Only male candidates can apply.
What does the role of Customer Care Executive involve?
Ans : As a Customer Care Executive, your work will involve skills like Computer Knowledge, Domestic Calling, Query Resolution. This role is part of Customer Support / TeleCaller category.
Where is this job located?
Ans : This Customer Care Executive job is located in Sector 6 Noida, Noida.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Computer Knowledge, Domestic Calling, Query Resolution along with 1-5 years of experience is ideal for this Customer Care Executive job.
Why should you apply for this Customer Care Executive job?
Ans : This Customer Care Executive job offers a salary between ₹15,000-₹18,000 per month. This is a Full Time opportunity and has 1 openings available.