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Customer Care Executive

salary 13,000 - 20,000 /month
company-logo
job companyWoodrock Infotech Private Limited
job location Sector V - Salt Lake, Kolkata
job experience0 - 6 months Experience in Customer Support / TeleCaller
10 Openings
full_time Full Time

Job Highlights

sales
Industry Type: BPO
qualification
12th Pass and above
gender
All genders
jobShift
6 days working | Rotational Shift

Job Description

📢 Hiring: Customer Support Executive

Position: Customer Support Executive
Location: Salt Lake Sector 5, Kolkata
Experience: Freshers & Experienced Candidates
Qualification: 12th Pass / Graduate
Process: Voice / Chat / Blended

💼 Responsibilities

  • Handle customer queries through calls and/or chats.

  • Provide accurate information and resolve customer issues.

  • Maintain a professional and customer-friendly approach.

  • Record customer interactions and update necessary information.

  • Escalate complex issues to the concerned team.

  • Meet process-specific quality and performance targets.

👤 Requirements

  • Good communication skills in English.

  • Basic computer knowledge.

  • Customer-focused attitude.

  • Freshers are welcome to apply.

  • Candidates should be comfortable with rotational shifts.

💰 Salary & Benefits

  • 6 days working

  • 1 rotational week off

  • Rotational shifts

  • Night shifts may be applicable.

  • Drop facility available for eligible shifts.

  • 9 hours working including breaks.

📩 Interested candidates can share their CV for further details.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.

More about this Customer Care Executive job

  1. Can freshers or experienced candidates apply for this Customer Care Executive role?
    Ans : Candidates who have a 12th Pass and above qualification with 0-1 years of experience can apply for this Customer Care Executive role.
  2. What is the salary and job type for this role?
    Ans : The salary for this Customer Care Executive job ranges between ₹13,000-₹20,000 per month. This is a Full Time job.
  3. What shift and timings does this job follow?
    Ans : This Customer Care Executive job follows a Rotational shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Sector V - Salt Lake, Kolkata.
  5. How many vacancies are there for this Customer Care Executive job?
    Ans : There are 10 vacancies for this Customer Care Executive role.
  6. Is this job open for all genders?
    Ans : Yes, this Customer Care Executive job is open for both male and female candidates.
  7. What is the job location for this position?
    Ans : The job location for this Customer Care Executive position is Sector V - Salt Lake, Kolkata.
  8. What makes this Customer Care Executive job a good opportunity?
    Ans : This Customer Care Executive job is a good opportunity as it offers a salary between ₹13,000-₹20,000 per month. This is a Full Time job and has 10 openings.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Shift

Rotational

Contract Job

No

Salary

₹ 13000 - ₹ 20000

Contact Person

Rajyashree Banik

Interview Address

Salt Lake, Sector V - Salt Lake, Kolkata
Posted a day ago
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