A Naukri Group company
LoginHire Local Staff
A Naukri Group companyLoginHire Local Staff
12,000 - 18,000 /month
Woodrock Infotech Private Limited
Sector-2 Bidhannagar, Kolkata
0 - 6 months Experience in Customer Support / TeleCaller
Full Time
Customer Support Executive
📍 Location: Salt Lake Sector 5, Kolkata
💼 Job Type: Full-Time
🕐 Shift: Rotational Shift
📅 Working: 6 Days | 1 Rotational Week Off
💼 Job Responsibilities
• Handle customer queries through voice and chat support.
• Resolve customer complaints and provide appropriate solutions.
• Maintain professional and positive communication with customers.
• Escalate complex issues to the concerned team when required.
• Maintain accurate customer information and update records.
• Follow company guidelines and meet assigned performance targets.
👤 Eligibility
• Qualification: Minimum 12th Pass
• Experience: Freshers can apply; experienced candidates are also welcome.
• Good English communication skills.
• Basic computer knowledge.
• Customer-service-oriented attitude.
• Comfortable working in rotational shifts.
Salary may vary based on experience, communication skills and process.
🚕 Benefits
• Drop facility available for eligible shifts/processes.
• Growth opportunities.
• Immediate joining preferred.
📩 Interested candidates can share their updated CV for further details.
