Customer Care Executive

We are looking for a Customer Care Executive to join our team at Woodrock Infotech Private Limited to handle customer support and conduct customer surveys. The role offers an attractive in-hand salary of ₹8000 - ₹8550 and opportunities for growth.

Key Responsibilities:

• Conduct customer surveys and collect feedback in a professional manner.

• Handle customer interactions and provide assistance as needed.

• Address customer queries, resolve basic concerns, and escalate issues when necessary.

• Maintain accurate records of customer responses and interactions.

• Meet daily and weekly performance targets while ensuring quality standards.

Job Requirements:

• Minimum qualification: 12th Pass

• Experience: 0 – 1 year

• Comfortable with 6 days working during the Day shift

• Must have a laptop/desktop, Wi-Fi connection, and headset

• Responsible for taking customer surveys, providing support, resolving minor issues, and escalating complex ones when required.

• It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 1 years of experience.

More about this Customer Care Executive job

1. What is the eligibility criteria to apply for this Customer Care Executive job?
   Ans: The candidate should be 12th Pass and above and above with 0 - 1 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹8000 - ₹8500 per month that depends on your interview. It's a Full Time job in Kolkata.
3. How many working days are there for this Customer Care Executive job?
   Ans: This Customer Care Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Care Executive job?
   Ans: No, there is no fee applicable for applying this Customer Care Executive job and during the employment with the company, i.e., Woodrock Infotech Private Limited.
5. Is it a work from home job?
   Ans: Yes, it’s a work from home job and can be done online.
6. How many openings are there for this Customer Care Executive role?
   Ans: There is an immediate opening of 90 Customer Care Executive at Woodrock Infotech Private Limited
7. Who can apply for this job?
   Ans: Only Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Customer Care Executive job?
   Ans: This Customer Care Executive job has Day Shift.