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Customer Care Executive

salary 13,000 - 20,000 /month
company-logo
job companyWoodrock Infotech Private Limited
job location Dum Dum, Kolkata
job experience0 - 6 months Experience in Customer Support / TeleCaller
50 Openings
full_time ఫుల్ టైమ్

కావాల్సిన Skills

Domestic Calling

Job Highlights

sales
Industry Type: BPO
qualification
12th Pass and above
gender
All genders
jobShift
6 days working | Rotational Shift
star
Job Benefits: PF

Job వివరణ

WE ARE HIRING – CUSTOMER SUPPORT & SALES EXECUTIVES

Location: Kolkata

Work Mode: Work From Office

Age Limit: 18–32 Years

1. SALES EXECUTIVE – VOICE PROCESS

Salary: ₹16,000 In-hand

Shift Timing: 10:00 AM – 7:00 PM

Experience: 3–6 Months of Sales Experience Preferred

Freshers: Can Apply with Good Communication and Convincing Skills

Requirements:

• Good communication in Hindi and English.

• Strong convincing and sales skills.

• Ability to handle customer enquiries and convert them into sales.

Responsibilities:

• Handle customer calls and understand customer needs.

• Explain products and services to customers.

• Follow up with interested customers.

• Achieve daily and monthly sales targets.

• Maintain accurate customer records.

2. CUSTOMER SUPPORT EXECUTIVE – BLENDED PROCESS

Salary: ₹20,000 CTC

Shift: Flexible and Rotational

Experience: Minimum 6 Months in Customer Support

Requirements:

• Strong English communication skills.

• Good speaking, reading and writing skills.

Responsibilities:

• Handle customer queries through voice and chat.

• Resolve customer concerns professionally.

• Provide accurate information and quality support.

• Follow process guidelines and company policies.

3. CUSTOMER SUPPORT EXECUTIVE – VOICE PROCESS

Salary: ₹15,000 CTC

Shift: Flexible and Rotational

Experience: Freshers and Experienced Candidates Can Apply

Requirements:

• Strong English communication skills.

• Good speaking, reading and writing skills.

Responsibilities:

• Handle customer queries over calls.

• Resolve customer concerns professionally.

• Provide accurate information and customer support.

• Maintain service quality standards.

4. CUSTOMER SUPPORT EXECUTIVE – BLENDED PROCESS

Salary: ₹17,000 CTC

Shift: Flexible and Rotational

Experience: Freshers and Experienced Candidates Can Apply

Requirements:

• Strong English communication skills.

• Good speaking, reading and writing skills.

Responsibilities:

• Handle customer queries through voice and chat.

• Resolve customer concerns with empathy.

• Provide accurate information and quality service.

• Follow company policies and process guidelines.

MANDATORY DOCUMENTS FOR INTERVIEW

• Updated Resume / CV

• Aadhaar Card Xerox

• PAN Card Xerox

• Stamp-size Photograph

• Last Qualification Certificate Xerox

• Experience Letter / Relieving Letter / Latest Payslip (for experienced candidates)

IMPORTANT NOTE:

Candidates must carry all required documents for the interview. Candidates without the mandatory documents may not be allowed to attend.

Interested candidates can apply through RohInfinity Careers.

ఇతర details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.

More about this Customer Care Executive job

  1. Can freshers or experienced candidates apply for this Customer Care Executive role?
    Ans : Candidates who have a 12th Pass and above qualification with 0-1 years of experience can apply for this Customer Care Executive role.
  2. What is the salary and job type for this role?
    Ans : The salary for this Customer Care Executive job ranges between ₹13,000-₹20,000 per month. This is a Full Time job.
  3. What shift and timings does this job follow?
    Ans : This Customer Care Executive job follows a Rotational shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Dum Dum, Kolkata.
  5. How many openings are available for this position?
    Ans : There are 50 openings available for this position.
  6. Is this job open for all genders?
    Ans : Yes, this Customer Care Executive job is open for both male and female candidates.
  7. What are the key responsibilities of this Customer Care Executive job?
    Ans : As a Customer Care Executive, key responsibilities include skills like Domestic Calling. This role is part of Customer Support / TeleCaller category.
  8. Where is this job located?
    Ans : This Customer Care Executive job is located in Dum Dum, Kolkata.
  9. What kind of candidate is ideal for this job?
    Ans : A candidate with skills like Domestic Calling along with 0-1 years of experience is ideal for this Customer Care Executive job.
  10. Why should you apply for this Customer Care Executive job?
    Ans : This Customer Care Executive job offers a salary between ₹13,000-₹20,000 per month. This is a Full Time opportunity and has 50 openings available.
Candidates can call HR for more info.
మరింత చదవండిdown-arrow

ఇతర details

Incentives

No

No. Of Working Days

6

Benefits

PF

Skills Required

Domestic Calling

Shift

Rotational

Contract Job

No

Salary

₹ 13000 - ₹ 20000

English Proficiency

Yes

Contact Person

PRATIK MUKHERJEE
Posted 3 days ago
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