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Customer Care Executive

salary 18,000 - 23,000 /month
company-logo
job companyWoodrock Infotech Private Limited
job location Doon IT Park, Dehradun
job experience6 - 12 months Experience in Customer Support / TeleCaller
10 Openings
full_part_time Full Time/Part Time

Skills Required

Domestic Calling
Query Resolution
Non-voice/Chat Process

Job Highlights

sales
Industry Type: BPO
qualification
12th Pass and above
gender
All genders
jobShift
6 days working | Rotational Shift

Job Description

Key Responsibilities:

  • Handle customer calls professionally and efficiently.

  • Address customer queries, resolve concerns and manage complaints.

  • Keep records of customer interactions and follow up when required.

  • Provide customers with accurate information to help resolve their issues.

  • Meet performance targets and work with other departments to manage complex issues.

Other Details

  • It is a Both Customer Support / TeleCaller job for candidates with 6 months - 1 years of experience.

More about this Customer Care Executive job

  1. What skills and experience do you need for this Customer Care Executive job?
    Ans : To apply for this Customer Care Executive job, candidates should have skills like Domestic Calling, Query Resolution, Non-voice/Chat Process along with 1-1 years of experience.
  2. What is the salary and job type for this role?
    Ans : The salary for this Customer Care Executive job ranges between ₹18,000-₹23,000 per month. This is a Both job.
  3. What shift and timings does this job follow?
    Ans : This Customer Care Executive job follows a Rotational shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Doon IT Park, Dehradun.
  5. How many vacancies are there for this Customer Care Executive job?
    Ans : There are 10 vacancies for this Customer Care Executive role.
  6. Is this job open for all genders?
    Ans : Yes, this Customer Care Executive job is open for both male and female candidates.
  7. What are the key responsibilities of this Customer Care Executive job?
    Ans : As a Customer Care Executive, key responsibilities include skills like Domestic Calling, Query Resolution, Non-voice/Chat Process. This role is part of Customer Support / TeleCaller category.
  8. What is the job location for this position?
    Ans : The job location for this Customer Care Executive position is Doon IT Park, Dehradun.
  9. Who is the right fit for this Customer Care Executive job?
    Ans : A candidate having skills like Domestic Calling, Query Resolution, Non-voice/Chat Process with 1-1 years of experience is the right fit for this Customer Care Executive job.
  10. What makes this Customer Care Executive job a good opportunity?
    Ans : This Customer Care Executive job is a good opportunity as it offers a salary between ₹18,000-₹23,000 per month. This is a Both job and has 10 openings.
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Other Details

Incentives

No

No. Of Working Days

6

Skills Required

Non-voice/Chat Process, Query Resolution, Domestic Calling

Shift

Rotational

Contract Job

No

Salary

₹ 18000 - ₹ 23000

Contact Person

Tanuja Kumari

Interview Address

Doon IT Park, Dehradun, Doon IT Park, Dehradun
Posted 15 hours ago
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