Customer Support Team Leader

20,000 - 23,000 /month

Sevanaya Buisness Solution Private Limited

Shakti Enclave, Dehradun

6+ months Experience in Customer Support / TeleCaller

10 Openings

फुल टाइम

Industry Type: B2B Sales

Graduate and above

All genders

6 days working | Day Shift

Laptop/Desktop

Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 6+ years Experience.

What qualifications and experience are required for this Customer Support Team Leader position?
Ans : Candidates should have a Graduate and above qualification with 1-7 years of experience.
What is the salary and job type for this role?
Ans : The salary for this Customer Support Team Leader job ranges between ₹20,000-₹23,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Customer Support Team Leader job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Shakti Enclave, Dehradun.
How many openings are available for this position?
Ans : There are 10 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Customer Support Team Leader job is open for both male and female candidates.
Where is this job located?
Ans : This Customer Support Team Leader job is located in Shakti Enclave, Dehradun.
Why should you apply for this Customer Support Team Leader job?
Ans : This Customer Support Team Leader job offers a salary between ₹20,000-₹23,000 per month. This is a Full Time opportunity and has 10 openings available.