Customer Care Executive

9,000 - 10,000 /month

We Win Limited

Vibhuti Khand, Lucknow

0 - 6 months Experience in Customer Support / TeleCaller

20 Openings

Full Time

Skills Required

Computer Knowledge

Query Resolution

Job Highlights

Industry Type: BPO

Languages: Hindi

12th Pass and above

Males Only

6 days working | Day Shift

Job Benefits: PF

Job Description

Process: CM Helpline (CMHL)

Company Name: We Win Limited
Location: 5th floor, cyber tower vibhuti khand gomti nagar ,lko

Job Role :

We are hiring Customer Care Executives (CCE) for the CM Helpline (CMHL) process. The role involves handling inbound calls from citizens, understanding their queries/complaints, and providing accurate information or resolution as per process guidelines.

Key Responsibilities :

Handle inbound calls for the CM Helpline process.
Register complaints and service requests accurately in the system.
Provide correct information and guidance to callers in a polite and professional manner.
Maintain call quality, accuracy, and compliance with process standards.
Ensure timely resolution and proper documentation of calls.

Eligibility Criteria :

Minimum qualification: 12th Pass / Graduate
Basic computer knowledge is mandatory.
Good communication skills in Hindi.
Freshers and experienced candidates both can apply.
Willingness to work in rotational shifts, if required.

Salary & Benefits:

CTC: ₹10,000 INCLUDING PF / ESIC

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.

More about this Customer Care Executive job

What is the eligibility criteria to apply for this Customer Care Executive job?
Ans: The candidate should be 12th Pass and above and above with 0 - 6 months of experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹9000 - ₹10000 per month that depends on your interview. It's a Full Time job in Lucknow.
How many working days are there for this Customer Care Executive job?
Ans: This Customer Care Executive job will have 6 working days.
Are there any charges applicable while applying or joining this Customer Care Executive job?
Ans: No, there is no fee applicable for applying this Customer Care Executive job and during the employment with the company, i.e., We Win Limited.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Customer Care Executive role?
Ans: There is an immediate opening of 20 Customer Care Executive at We Win Limited
Who can apply for this job?
Ans: Only Male candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this Customer Care Executive job?
Ans: This Customer Care Executive job has Day Shift.