Customer Care Executive

9,000 - 10,000 /month

We Win Limited

Vibhuti Khand, Lucknow

0 - 6 months Experience in Customer Support / TeleCaller

20 Openings

Full Time

Skills Required

Computer Knowledge

Query Resolution

Job Highlights

Industry Type: BPO

Languages: Hindi

12th Pass and above

Males Only

6 days working | Day Shift

Job Benefits: PF

Job Description

Process: CM Helpline (CMHL)

Company Name: We Win Limited
Location: 5th floor, cyber tower vibhuti khand gomti nagar ,lko

Job Role :

We are hiring Customer Care Executives (CCE) for the CM Helpline (CMHL) process. The role involves handling inbound calls from citizens, understanding their queries/complaints, and providing accurate information or resolution as per process guidelines.

Key Responsibilities :

Handle inbound calls for the CM Helpline process.
Register complaints and service requests accurately in the system.
Provide correct information and guidance to callers in a polite and professional manner.
Maintain call quality, accuracy, and compliance with process standards.
Ensure timely resolution and proper documentation of calls.

Eligibility Criteria :

Minimum qualification: 12th Pass / Graduate
Basic computer knowledge is mandatory.
Good communication skills in Hindi.
Freshers and experienced candidates both can apply.
Willingness to work in rotational shifts, if required.

Salary & Benefits:

CTC: ₹10,000 INCLUDING PF / ESIC

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.

More about this Customer Care Executive job

Can freshers or experienced candidates apply for this Customer Care Executive role?
Ans : Candidates who have a 12th Pass and above qualification with 0-1 years of experience can apply for this Customer Care Executive role.
How much can you earn in this position?
Ans : You can earn between ₹9,000-₹10,000 per month in this Customer Care Executive position.
What shift and timings does this job follow?
Ans : This Customer Care Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Vibhuti Khand, Lucknow.
How many vacancies are there for this Customer Care Executive job?
Ans : There are 20 vacancies for this Customer Care Executive role.
Which candidates are eligible to apply?
Ans : Candidates with a 12th Pass and above qualification and 0-1 years of experience are eligible to apply for this Customer Care Executive role. Only male candidates are eligible.
What work will you do in this role?
Ans : As a Customer Care Executive, you will work on skills like Computer Knowledge, Query Resolution.
What is the job location for this position?
Ans : The job location for this Customer Care Executive position is Vibhuti Khand, Lucknow.
Who is the right fit for this Customer Care Executive job?
Ans : A candidate having skills like Computer Knowledge, Query Resolution with 0-1 years of experience is the right fit for this Customer Care Executive job.
What makes this Customer Care Executive job a good opportunity?
Ans : This Customer Care Executive job is a good opportunity as it offers a salary between ₹9,000-₹10,000 per month. This is a Full Time job and has 20 openings.