Customer Care Executive

We are seeking an experienced “Customer Care Executive” with a background in the (In Vitro Diagnostics (IVD)) sector, preferably. The ideal candidate will be responsible for managing customer interactions, preparing quotations, processing purchase orders, and ensuring smooth coordination with the customer. This position plays a key role in supporting our sales and service operations while delivering a high level of customer satisfaction.

Key Responsibilities:-

• Handle customer inquiries and provide prompt, accurate information regarding products and services.

• Prepare and issue quotations based on customer requirements in alignment with company pricing policies.

• Process and track customer purchase orders (POs) efficiently.

• Coordinate with the Customer department for invoicing, payment follow-up, and related documentation.

• Maintain accurate records of customer communications, quotations, POs, and transactions.

• Support the sales team in post-order activities and customer communication.

• Assist in resolving customer complaints or concerns in a professional and timely manner.

• Collaborate with cross-functional teams (sales, service, logistics, and accounts) to ensure seamless order execution.

• It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 3 years of experience.

More about this Customer Care Executive job

1. What is the eligibility criteria to apply for this Customer Care Executive job?
   Ans: The candidate should be Graduate and above and above with 1 - 3 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹15000 - ₹25000 per month that depends on your interview. It's a Full Time job in Mumbai.
3. How many working days are there for this Customer Care Executive job?
   Ans: This Customer Care Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Care Executive job?
   Ans: No, there is no fee applicable for applying this Customer Care Executive job and during the employment with the company, i.e., VIMEK BIOCONCEPT PRIVATE LIMITED.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Care Executive role?
   Ans: There is an immediate opening of 2 Customer Care Executive at VIMEK BIOCONCEPT PRIVATE LIMITED
7. Who can apply for this job?
   Ans: Only Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Customer Care Executive job?
   Ans: This Customer Care Executive job has Day Shift.