Customer Care Executive

20,000 - 24,000 /month

Victa Earlyjobs Technologies Private Limited

HSR Layout, Bangalore

0 - 6 months Experience in Customer Support / TeleCaller

10 Openings

Full Time

Skills Required

Computer Knowledge

Domestic Calling

Query Resolution

Job Highlights

Industry Type: BPO

Languages: Hindi

12th Pass and above

All genders

6 days working | Day Shift

Job Description

Job Overview

We are looking for enthusiastic and customer-focused Voice Process Executives to join our team. The ideal candidate should be fluent in both English and Hindi and possess excellent communication skills to handle customer interactions effectively.

Key Responsibilities

Handle inbound and outbound customer calls professionally.
Resolve customer queries and concerns efficiently.
Provide accurate information regarding products and services.
Maintain high-quality customer service standards.
Document customer interactions and update records accurately.
Meet daily productivity and performance targets.
Follow company policies and process guidelines.

Required Skills

Fluent communication in English and Hindi.
Strong verbal communication and listening skills.
Basic computer knowledge and typing proficiency.
Ability to handle customer conversations professionally.
Good problem-solving and interpersonal skills.

Eligibility Criteria

Graduates and Undergraduates can apply.
Freshers are welcome.
Candidates with 6 months or more experience in any BPO domain will be preferred.

Job Details

Role: Voice Process Executive – L2
Location: Electronic City, Bangalore
Salary: ₹24,000 CTC per month (₹19,000 Take Home)
Working Days: 6 Days a Week
Week Off: 1 Rotational Off
Shift Timings:8:00 AM – 5:00 PM
9:00 AM – 6:00 PM
10:00 AM – 7:00 PM
Login Hours: 9 Hours
Typing Requirement: 30 WPM with 90% Accuracy
Versant Score Requirement: 4+
Joining: Immediate Joiners Preferred

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.

More about this Customer Care Executive job

What skills and experience do you need for this Customer Care Executive job?
Ans : To apply for this Customer Care Executive job, candidates should have skills like Computer Knowledge, Domestic Calling, Query Resolution along with 0-1 years of experience.
What is the salary and job type for this role?
Ans : The salary for this Customer Care Executive job ranges between ₹20,000-₹24,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Customer Care Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in HSR Layout, Bangalore.
How many openings are available for this position?
Ans : There are 10 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Customer Care Executive job is open for both male and female candidates.
What are the key responsibilities of this Customer Care Executive job?
Ans : As a Customer Care Executive, key responsibilities include skills like Computer Knowledge, Domestic Calling, Query Resolution. This role is part of Customer Support / TeleCaller category.
Where is this job located?
Ans : This Customer Care Executive job is located in HSR Layout, Bangalore.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Computer Knowledge, Domestic Calling, Query Resolution along with 0-1 years of experience is ideal for this Customer Care Executive job.
Why should you apply for this Customer Care Executive job?
Ans : This Customer Care Executive job offers a salary between ₹20,000-₹24,000 per month. This is a Full Time opportunity and has 10 openings available.