Customer Care Executive

Customer Care Executives for Voice process

Company : Cogent E-Services Limited

Job Description :

We are seeking enthusiastic individuals to join our team as Customer Care Executives for both Voice and Sales processes.

As a Customer Care Executive, you will be responsible for addressing customer inquiries, resolving issues, and promoting our products/services to potential customers.

••Qualifications:••

- Minimum educational qualification: 12th pass.

- Age between 18 to 30 years.

- Excellent communication skills in English and Hindi

- Ability to handle customer queries and provide appropriate solutions.

- Prior experience in customer service or sales is preferred but not mandatory.

••Responsibilities:••

- Handle inbound/outbound calls professionally and provide information about products/services.

- Identify customer needs, clarify information, and close sales.

- Maintain a high level of customer satisfaction through effective problem-solving.

- Achieve sales targets and goals as set by the company.

••Salary and Benefits:••

- Starting salary of INR 18,000 per month

₹ 18,000 - 21,000

- Performance-based incentives and bonuses.

- Comprehensive training and career development opportunities.

Join us and embark on a rewarding career in customer care and sales. Apply now to be part of our dynamic team!

Skills & Requirements:

Required Skills

Computer

Excel

Preferred Skills

computer

Experience

0 - 3 years

Education

12th

Age Range

18 - 30 years

Languages Required

English, Hindi

• It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 5 years of experience.