Customer Care Executive

15,000 - 18,000 /month

Victa Earlyjobs Technologies Private Limited

Hebbal, Bangalore

0 - 1 years Experience in Customer Support / TeleCaller

50 Openings

Full Time

Skills Required

Domestic Calling

Job Highlights

Industry Type: BPO

Languages: Hindi, Kannada

12th Pass and above

All genders

6 days working | Day Shift

Job Benefits: PF

Aadhar Card

Job Description

Job Title: Customer Support Executive – Banking Process

Location: Hebbal

Eligibility

Undergraduate / Graduate
Freshers can apply
Versant Level: 4

Working Days

6 days working (1 rotational week off)

Shift Timings

Female Candidates: Between 6:00 AM – 8:00 PM (Any 9-hour shift)
Male Candidates: Between 6:00 AM – 12:00 AM (Any 9-hour shift)

Language Requirement

Tamil
Malayalam
Telugu
Kannada

Salary & Benefits

CTC: ₹20,000
Take Home: ₹16,000
Shift Allowance: ₹1,200 (Paid once every 3 months)

Additional Benefits for Outstation Candidates

One-way transportation
14 days accommodation support

Malayalam Language Candidates

CTC: ₹20,000
Take Home: ₹16,000
Language Allowance: ₹1,800
Shift Allowance: ₹1,200 (Paid once every 3 months)

Key Responsibilities

Handle customer queries related to banking products and services.
Assist customers with account-related requests and basic banking transactions.
Provide accurate and timely resolutions via voice or non-voice support, as assigned.
Verify customer information while maintaining data confidentiality.
Escalate unresolved issues to the appropriate team.
Maintain high standards of customer service, quality, and compliance.
Accurately document customer interactions in the system.
Meet daily productivity, quality, and attendance targets.
Follow banking policies, process guidelines, and regulatory requirements.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 1 years of experience.

More about this Customer Care Executive job

Can freshers or experienced candidates apply for this Customer Care Executive role?
Ans : Candidates who have a 12th Pass and above qualification with 0-1 years of experience can apply for this Customer Care Executive role.
How much can you earn in this position?
Ans : You can earn between ₹15,000-₹18,000 per month in this Customer Care Executive position.
What shift and timings does this job follow?
Ans : This Customer Care Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Hebbal, Bangalore.
How many openings are available for this position?
Ans : There are 50 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Customer Care Executive job is open for both male and female candidates.
What work will you do in this role?
Ans : As a Customer Care Executive, you will work on skills like Domestic Calling.
Where is this job located?
Ans : This Customer Care Executive job is located in Hebbal, Bangalore.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Domestic Calling along with 0-1 years of experience is ideal for this Customer Care Executive job.
Why should you apply for this Customer Care Executive job?
Ans : This Customer Care Executive job offers a salary between ₹15,000-₹18,000 per month. This is a Full Time opportunity and has 50 openings available.