Customer Care Executive

17,000 - 20,000 /month

Victa Earlyjobs Technologies Private Limited

Bommanahalli, Bangalore

0 - 4 years Experience in Customer Support / TeleCaller

50 Openings

Full Time

Job Highlights

Languages: Hindi, Tamil

Graduate and above

All genders

5 days working | Day Shift

Job Description

Role Overview:

The Customer Support Executive will be responsible for providing end-to-end assistance to Airtel Black customers through inbound calls. The role involves understanding customer queries, resolving issues promptly, and ensuring a superior customer experience.

Key Responsibilities:

Handle inbound calls and provide professional customer support.
Identify, analyze, and resolve customer issues effectively.
Maintain accurate records of customer interactions and resolutions.
Ensure adherence to quality and process standards.
Collaborate with internal teams to facilitate seamless issue resolution.

Required Skills and Attributes:

Excellent communication skills in English, Tamil, & Hindi
Strong problem-solving and interpersonal abilities.
Customer-focused attitude with a commitment to service excellence.
Ability to work in rotational shifts.

Eligibility Criteria:

Graduation is mandatory

Languages Required: English, Tamil, Hindi, Kannada

Work Schedule:

5 working days per week
2 rotational weekly offs

Compensation Details:

Take-home salary: ₹17,000 – ₹20,000 per month
Night Shift Allowance
Split Shift Allowance

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 4 years of experience.

More about this Customer Care Executive job

Can freshers or experienced candidates apply for this Customer Care Executive role?
Ans : Candidates who have a Graduate and above qualification with 0-4 years of experience can apply for this Customer Care Executive role.
How much can you earn in this position?
Ans : You can earn between ₹17,000-₹20,000 per month in this Customer Care Executive position.
What shift and timings does this job follow?
Ans : This Customer Care Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Bommanahalli, Bangalore.
How many vacancies are there for this Customer Care Executive job?
Ans : There are 50 vacancies for this Customer Care Executive role.
Is this job open for all genders?
Ans : Yes, this Customer Care Executive job is open for both male and female candidates.
What is the job location for this position?
Ans : The job location for this Customer Care Executive position is Bommanahalli, Bangalore.
What makes this Customer Care Executive job a good opportunity?
Ans : This Customer Care Executive job is a good opportunity as it offers a salary between ₹17,000-₹20,000 per month. This is a Full Time job and has 50 openings.