Assist in managing hotel bookings, airport transfers, sightseeing, and activity reservations for Bali travel packages.
· Coordinate with vendors and suppliers to obtain booking confirmations and update reservation details.
· Prepare travel documents such as hotel vouchers, transfer vouchers, invoices, and booking confirmations.
· Handle booking modifications, cancellations, and maintain accurate records in the internal systems.
· Respond to travel agent queries via email, WhatsApp, and phone, ensuring timely communication and support.
· Coordinate with the Senior Operations, Sales, and Quotation teams to ensure smooth execution of bookings and deliver excellent customer service.