Customer Care Executive

Job Title: Customer Care Executive

Department: Insurance – Health, Motor & Life
Location: Kharadi South Main Road, Kharadi, Pune
Work Mode: Work from Office
Account Type: Domestic
Shift:

• Female employees: Day shift (up to 8 PM)
  

• Male employees: Rotational shifts
  Working Days: 6 days a week
  
  

About the Role:

We are hiring Customer Success Associates to join our growing team. This is a voice-based role where you will speak to customers over the phone to understand their insurance needs and help them choose the right Health, Motor, or Life insurance plans.

Key Responsibilities:

• Make outbound calls to potential customers
  

• Understand their insurance needs and suggest suitable options
  

• Clearly explain benefits, features, and pricing
  

• Build good relationships and ensure customer satisfaction
  

• Meet daily and monthly targets
  

• Keep records updated in the system
  

• Stay informed about insurance products and rules
  
  

Skills Required:

• Good communication in English and Hindi
  

• Clear speech with neutral accent
  

• Good grammar and pronunciation
  

• Customer-first attitude
  

• Sales skills are a plus
  
  

Qualifications:

• Any graduate
  

• Freshers and experienced both can apply
  

• Preference to candidates with insurance or sales experience
  
  

Salary:

• Freshers: ₹20,000 – ₹25,000 per month
  

• Experienced: Up to ₹31,000 per month
  
  

Interview Process:

1. HR Round
   

2. Versant Level 6 Test
   

3. Written Test
   

4. Operations Round
   

5. Client Interview
   
   

Contact for More Info:

📞 Mounica (HR): +91 90634 31731
📞 Anushka (HR): +91 9203180590

• It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 2 years of experience.

More about this Customer Care Executive job

1. What is the eligibility criteria to apply for this Customer Care Executive job?
   Ans: The candidate should be Graduate and above and above with 0 - 2 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹20000 - ₹31000 per month that depends on your interview. It's a Full Time job in Pune.
3. How many working days are there for this Customer Care Executive job?
   Ans: This Customer Care Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Care Executive job?
   Ans: No, there is no fee applicable for applying this Customer Care Executive job and during the employment with the company, i.e., TRANSCOM.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Care Executive role?
   Ans: There is an immediate opening of 50 Customer Care Executive at TRANSCOM
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Customer Care Executive job?
   Ans: This Customer Care Executive job has Day Shift.