Job Description:
The company is looking for enthusiastic individuals to handle customer inquiries, resolve issues, and promote products/services.
Skills:
Excellent communication in English and Hindi
Ability to handle customer queries and provide solutions
The image provides more details about the Customer Care Executive role at Cogent E Services Ltd in their Voice & Sales process (BPO).
Job Responsibilities:
Handle inbound/outbound calls professionally and provide information about products/services.
Identify customer needs, clarify information, and close sales.
Maintain high levels of customer satisfaction through effective problem-solving.
Salary and Benefits:
Starting salary: ₹18,000 per month.
Additional perks: Performance-based incentives and bonuses.
Growth opportunities: Comprehensive training and career development