Customer Care Executive

• Handle inbound calls, chats, and emails for bookings, reschedules, cancellations, and baggage support.

• Assist customers with fare rules, seat selection, policies, and travel guidelines.

• Coordinate with airlines and ticketing teams to resolve complex travel cases.

• Guide customers on account registration and self-service digital tools.

• Convert inquiries into ticket sales and upsell services like insurance, upgrades, and baggage.

• Promote airline partners, flexible fares, and special offers to boost conversions.

• Maintain accurate CRM records while ensuring compliance and quality benchmarks.

• Meet sales targets, handle AHT, achieve CSAT/NPS goals, and drive upsell metrics.

• Work in 24x7 rotational shifts with flexibility on nights, weekends, and peak seasons.

• Earn fixed pay + incentives, with training, insurance, and performance bonuses.

• It is a Full Time Customer Support / TeleCaller job for candidates with 2 - 6 years of experience.

More about this Customer Care Executive job

1. What is the eligibility criteria to apply for this Customer Care Executive job?
   Ans: The candidate should be 12th Pass and above and above with 2 - 6 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹20000 - ₹40000 per month + Incentives that depends on your interview. It's a Full Time job in Hyderabad.
3. How many working days are there for this Customer Care Executive job?
   Ans: This Customer Care Executive job will have 5 working days.
4. Are there any charges applicable while applying or joining this Customer Care Executive job?
   Ans: No, there is no fee applicable for applying this Customer Care Executive job and during the employment with the company, i.e., TETRAHED INC.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Care Executive role?
   Ans: There is an immediate opening of 25 Customer Care Executive at TETRAHED INC
7. Who can apply for this job?
   Ans: Only Male candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Customer Care Executive job?
   Ans: This Customer Care Executive job has Rotational Shift.