Customer Care Executive

We are hiring enthusiastic and customer-focused individuals for the role of Customer Support Executive. The ideal candidate should have good communication skills in English and at least one regional or alternative language. This is a rotational shift-based role suitable for candidates looking to build a career in customer service.

Key Responsibilities:

1. Handle customer queries and complaints via phone, email, or chat.

2. Provide accurate information and support on products and services.

3. Escalate unresolved issues to the appropriate departments.

4. Maintain records of customer interactions and transactions.

5. Ensure customer satisfaction and deliver a great service experience.

Required Qualifications & Skills:

1. Minimum qualification: 12th Pass (Higher Secondary Education)

2. Age: Below 30 years.

3. Excellent communication skills in English.

4. Knowledge of one regional or alternative language (as per business requirement)

5. Basic computer knowledge and typing skills.

6. Willing to work in 24×7 rotational shifts, including night shifts and weekends.

7. Preferred (but not mandatory):

8. Previous experience in customer service or BPO.

• It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 1 years of experience.

More about this Customer Care Executive job

1. What is the eligibility criteria to apply for this Customer Care Executive job?
   Ans: The candidate should be 12th Pass and above and above with 0 - 1 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹18000 - ₹21000 per month that depends on your interview. It's a Full Time job in Mumbai.
3. How many working days are there for this Customer Care Executive job?
   Ans: This Customer Care Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Care Executive job?
   Ans: No, there is no fee applicable for applying this Customer Care Executive job and during the employment with the company, i.e., TELEPREFORMANCE.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Care Executive role?
   Ans: There is an immediate opening of 15 Customer Care Executive at TELEPREFORMANCE
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Customer Care Executive job?
   Ans: This Customer Care Executive job has Rotational Shift.