jobhai.com logoA Naukri Group company
loginLoginHire Local Staff/hire

Customer Care Executive

salary 15,000 - 50,000 /month
company-logo
job companyTeleperformance
job location Thane West, Thane
job experience6 - 60 months Experience in Customer Support / TeleCaller
50 Openings
full_time Full Time

Skills Required

International Calling

Job Highlights

sales
Industry Type: BPO
qualification
12th Pass and above
gender
All genders
jobShift
5 days working | Night Shift
star
Job Benefits: Cab, Insurance, PF, Medical Benefits

Job Description

We are looking for a Customer Care Executive to join our team at Teleperformance. The role offers ₹ 15,000 - ₹ 50,000 and involves managing customer calls, delivering outstanding customer service related to BPO. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

  • Manage incoming and outgoing calls in a professional manner.
  • Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
  • Log customer interactions and track follow-ups.
  • Offer timely and relevant solutions to resolve customer issues.
  • Collaborate with team members to escalate and address more complex concerns.
  • Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is 12th Pass and 0.5 - 5 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 5 days working week during the Night shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 5 years of experience.

More about this Customer Care Executive job

  1. Who is eligible to apply for this Customer Care Executive job at Teleperformance?
    Ans : Candidates should have a 12th Pass and above qualification and skills like International Calling for this Customer Care Executive job offered by Teleperformance.
  2. How much can you earn in this position?
    Ans : You can earn between ₹15,000-₹50,000 per month in this Customer Care Executive position.
  3. What shift and timings does this job follow?
    Ans : This Customer Care Executive job follows a Night shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Thane West, Mumbai.
  5. How many vacancies are there for this Customer Care Executive job?
    Ans : There are 50 vacancies for this Customer Care Executive role.
  6. Is this job open for all genders?
    Ans : Yes, this Customer Care Executive job is open for both male and female candidates.
  7. What work will you do in this role?
    Ans : As a Customer Care Executive, you will work on skills like International Calling.
  8. What is the job location for this position?
    Ans : The job location for this Customer Care Executive position is Thane West, Mumbai.
  9. Who is the right fit for this Customer Care Executive job?
    Ans : A candidate having skills like International Calling with 1-5 years of experience is the right fit for this Customer Care Executive job.
  10. What makes this Customer Care Executive job a good opportunity?
    Ans : This Customer Care Executive job is a good opportunity as it offers a salary between ₹15,000-₹50,000 per month. This is a Full Time job and has 50 openings.
Candidates can call HR for more info.
Read Moredown-arrow

Other Details

Incentives

No

No. Of Working Days

5

Benefits

Cab, Insurance, PF, Medical Benefits

Skills Required

International Calling

Shift

Night

Contract Job

No

Salary

₹ 15000 - ₹ 50000

Contact Person

Shoaib Khan

Interview Address

Vile Parle (West), Mumbai
Posted 10 hours ago
similar jobs

Apply to similar jobs

₹ 30,000 - 40,000 per month
Aar Consultancy
Thane West, Mumbai
Skills: Non-voice/Chat Process, International Calling
New
50 Openings
₹ 25,000 - 40,000 per month
Tele Performance
Thane West, Mumbai
Skills: Domestic Calling, International Calling, Non-voice/Chat Process
25 Openings
₹ 25,000 - 40,000 per month
Tele Performance
Thane West, Mumbai
Skills: Domestic Calling, Non-voice/Chat Process, International Calling
25 Openings
Get jobs matching your profile
From the list of relevant jobs near to you.
register-free-banner
Stay updated with your job applies
send-app-link
Apply on jobs on the go and recieve all your job application updates