Can freshers or experienced candidates apply for this Customer Care Executive role?

Candidates who have a 12th Pass and above qualification with 0-3 years of experience can apply for this Customer Care Executive role.

What is the salary and job type for this role?

The salary for this Customer Care Executive job ranges between ₹12,000-₹15,000 per month. This is a Full Time job.

What shift and timings does this job follow?

This Customer Care Executive job follows a Day shift.

Do you need to visit the office for this job?

Yes, candidates need to visit the office and work from the location in Sector V - Salt Lake, Kolkata.

How many openings are available for this position?

There are 50 openings available for this position.

Is this job open for all genders?

Yes, this Customer Care Executive job is open for both male and female candidates.

Where is this job located?

This Customer Care Executive job is located in Sector V - Salt Lake, Kolkata.

Why should you apply for this Customer Care Executive job?

This Customer Care Executive job offers a salary between ₹12,000-₹15,000 per month. This is a Full Time opportunity and has 50 openings available.

Customer Care Executive

12,000 - 15,000 /month

Teleperformance

Sector V - Salt Lake, Kolkata

0 - 3 years Experience in Customer Support / TeleCaller

50 Openings

Full Time

Job Highlights

Industry Type: BPO

Languages: Hindi

12th Pass and above

All genders

6 days working | Day Shift

Job Benefits: Insurance, PF, Medical Benefits

Laptop/Desktop

Job Description

Detailed Job Description

Job Title: Outbound Customer Service Associate

Company: Teleperformance

Location: Kolkata

Work Mode: Work From Office

Process: Sales (Banking – Outbound Voice)

Language: English + Hindi

CTC: ₹15,000 per month

Take Home: ₹12,300 per month approx.

Shift: Day shift only – working window 8 AM to 9 PM, any 9-hour shift

Working Days: 6 days a week, 1 rotational week off

Job Summary

We are hiring energetic and communication-savvy candidates for the role of Outbound Customer Service Associate. You will be responsible for contacting potential/existing customers, explaining products or services, resolving basic queries, and driving sales conversions. This is a sales-oriented voice process based out of our Kolkata office.

Key Responsibilities

● Make outbound calls to customers

● Explain products/services clearly and handle customer objections

● Achieve daily/weekly individual performance targets

● Maintain customer data and update call outcomes in the system

● Ensure professional and courteous communication at all times

● Coordinate with team leads for feedback and performance improvement

Eligibility Criteria

Education: 12th Pass or Graduate

Experience: Freshers can apply

Language: Must be fluent in English + Hindi

Skills: Good communication, basic computer knowledge, willingness to work flexible shifts, good translation skill

Interview Details

Venue: Smartworks Building, Victoria Park, 4th Floor, Sector V, Teleperformance Recruitment Area, Kolkata

Documents to Carry: Updated Resume, Govt Photo ID, 2 Passport Photos

Reference: Mention the recruiter's name (your SPOC) at the gate, and write it at the top of your resume

Benefits

● Fixed salary

● Career growth in BPO

● Training provided for freshers

● PF

● ESIC

● Gratuity

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 3 years of experience.

More about this Customer Care Executive job

Can freshers or experienced candidates apply for this Customer Care Executive role?
Ans : Candidates who have a 12th Pass and above qualification with 0-3 years of experience can apply for this Customer Care Executive role.
What is the salary and job type for this role?
Ans : The salary for this Customer Care Executive job ranges between ₹12,000-₹15,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Customer Care Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Sector V - Salt Lake, Kolkata.
How many openings are available for this position?
Ans : There are 50 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Customer Care Executive job is open for both male and female candidates.
Where is this job located?
Ans : This Customer Care Executive job is located in Sector V - Salt Lake, Kolkata.
Why should you apply for this Customer Care Executive job?
Ans : This Customer Care Executive job offers a salary between ₹12,000-₹15,000 per month. This is a Full Time opportunity and has 50 openings available.